Senior Manager of Hospital Outreach Operations Strategy

Must Haves:

• 7–10+ years of experience in strategy, operations, consulting, or program/project management roles
• Experience leading complex, cross-functional initiatives from ideation through execution
• Strong leadership experience managing and developing high-performing teams
• Proven ability to drive operational improvements and implement scalable processes
• Strong analytical skills with ability to translate data into actionable insights and strategy
• Experience working with senior leadership and presenting recommendations to executive stakeholders
• Excellent communication skills—able to tell a clear, compelling story and influence decisions
• Strong collaboration skills across clinical, operational, and technical teams

Plusses:

• Healthcare experience (provider, hospital, dialysis, or care delivery)
• Experience with care transitions, population health, or patient journey improvement
• Background in consulting (strategy/operations) or internal strategy teams
• Experience launching pilot programs, new initiatives, or innovation efforts
• Experience working with field-based teams or outreach/sales-type functions
• Advanced degree (MBA, MHA, etc.)

Day to day:

A client of Insight Global’s is looking for a Senior Manager to oversee the team's outreach operations strategy. This role will lead a group of Dialysis Transition Managers focused on improving the patient transition experience from hospital to outpatient dialysis. This person will act as both a strategic leader and operational owner, driving evolution of the outreach program while managing and developing the team. They will own and execute high-impact strategic initiatives, including launching pilot programs, improving operational processes, and identifying opportunities for growth and efficiency within the hospital ecosystem. The role is highly cross-functional, partnering with clinical, operational, and technical teams to implement scalable solutions. On a day-to-day basis, this person will analyze data and hospital insights to inform strategy, lead complex projects from concept through rollout, and present clear, data-driven recommendations to senior leadership. There’s a strong emphasis on storytelling, problem-solving, and driving measurable business and patient care impact.