Insurance Premium Payment Associate
Sentara Health
City/State
Virginia Beach, VA Work Shift
First (Days) Overview: Sentara Health Plans is seeking to hire a qualified individual to join our team as an Insurance Premium Payment Associate! Position Status : Full-time, Day Shift Standard Working Hours : Once training is complete, candidate must be able to work 9:00am to 6:000 PM EST, M-F--with a hybrid schedule requiring 2 days a week in office. No weekends required Position Location: 2 in office days (Hybrid work schedule) at Sentara Park 1300 in Virginia Beach. Insurance Premium Payment Associate Responds to record and process telephonic payment inquiries throughout the day in a higher volume call queue environment. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center. Education
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Virginia Beach, VA Work Shift
First (Days) Overview: Sentara Health Plans is seeking to hire a qualified individual to join our team as an Insurance Premium Payment Associate! Position Status : Full-time, Day Shift Standard Working Hours : Once training is complete, candidate must be able to work 9:00am to 6:000 PM EST, M-F--with a hybrid schedule requiring 2 days a week in office. No weekends required Position Location: 2 in office days (Hybrid work schedule) at Sentara Park 1300 in Virginia Beach. Insurance Premium Payment Associate Responds to record and process telephonic payment inquiries throughout the day in a higher volume call queue environment. Responsible for taking both initial and ongoing payments for insurance products while maintaining a high level of customer service. Responsible to work in multiple computer programs at a time. Must be able to maintain a high level of service to customers while managing changing volume demands of the call center. Education
- High school diploma or equivalent
- No specific certification or licensure requirements
- 1-year customer service experience REQUIRED
- Payment and or Billing experience in healthcare is highly preferred
- Computer skills & strong verbal skills in English REQUIRED
- Must have experience in a call center & be detailed-oriented highly preferred
- Healthcare environment experience a plus
- Reliable transportation essential to success in role
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Vacancy posted 1 day ago
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