Data Analyst

The Subscriber Lifecycle & Commerce Analytics team is looking for a Data Analyst who will help to measure, understand, and take action to improve our purchasing and payment experience. Our team masters exploratory data analysis, advanced reporting, data visualization, and storytelling to deliver actionable insights and provide recommendations to drive business decision-making. This team collaborates with stakeholders from business units across The Walt Disney Company to generate insightful, compelling, and strategic analyses. This role will build strong relationships and partner closely with Product, Engineering, Data Science, Business Operations, and other Analytics teams to ensure the business executes effective experiments around payment processing, fraud prevention, and other commerce domains.

Responsibilities

• Lead the end-to-end experimentation lifecycle for commerce experiments including payments and fraud prevention. This includes defining success metrics,determiningrequired sample sizes, andvalidatingrandomization.

• Partner closely with business stakeholders (Product, Data Science, Business Operations, etc.) to analyze user behavior, design and evaluate interventions in payment and monetization, andidentifyways to maximize subscriber retention.

• Create andmaintainoperational dashboards in Looker and Tableau to understand performance over time, enable efficient exploratory analysis, and equip partners with self-service tools.

• Translate complex business questions into actionable analysis plans, including testable hypotheses, SQL queries, statistical results, impact estimation and measurements, and executive-level business presentations.

• Partner with Analytics Engineering, Data Engineering, and Data Science teams to build full pipelines on complex transactional data that simplify and clarify these domains for business users and enable advanced modeling and AI uses.

Required Qualifications

• Bachelor’s degree in Analytics, Computer Science, Statistics, Economics, Mathematics, orotherrelatedfield.

• 3+ years of hands-on analytical work experience with SQL driving strategic analysis to inform product or business decision making.

• Strong analytical skills with the ability to apply business strategy to data analysis and recommendations.

• Strong foundational knowledge of applied statistics, causal inference, andexperimentationmechanics in technology products.

• Strongproficiencyin SQL (especially Snowflake and/or Databricks) for manipulating large data sets, building data pipelines, and interpreting data trends.

• Expertise withdata exploration and data visualization tools like Looker and Tableau.

• Strong technical analysis skills to investigate issues, analyze causes, quickly developpossible solutions, document changes, and communicate organizational impact.

• Strong experience in documenting data requirements, data strategy, and data rules (standardization, cleansing, and validation).

Desired Qualifications

• Experience with Python and/or R for statistical analysis and model building.

• Experience with global billing, payment processing, and/or fraud prevention.

• Experience in the streaming media industry and/or supporting a direct-to-consumer or subscription-based product.

The hiring range for this position in Santa Monica, CA is $97,500 to $130,700 per year and in New York, NY is $102.100 to $136,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Job ID: 10158683

Location: Santa Monica,California

Job Posting Company: Disney Direct to Consumer

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email View email address on click.appcast.io with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.