Financial Aid Counselor, Student Loans

Job Summary Xavier University of Louisiana is accepting applications for the position of Financial Aid Counselor, Student Loans. This position serves as a first point of contact representing the financial aid counseling staff to assist students and families with student aid eligibility, processing status and problem‑solving support. Oversees key areas such as student loan processing, entrance/exit counseling, scholarship processing, and operational functions within the office. AA/ EOE Minimum Qualifications Bachelor's degree required. Excellent interpersonal and listening skills. Patience and empathy in working with students of all backgrounds. Effective communication skills, both verbal and written. Team‑oriented with a willingness to collaborate. Ability to manage time and prioritize in a fast‑paced environment. Eagerness to learn and adapt to changing regulations or systems. Ability to communicate and explain complex information to students and parents. Highly organized, with strong attention to detail and accuracy. Interest in utilizing technology and AI to help serve students and parents. Preferred Qualifications Experience managing scholarships, grants and loans. Working knowledge of FAFSA and federal and state aid processes. Understanding of financial aid regulations and best practices. Familiarity with Department of Education systems (e.g., COD, NSLDS, FSA Partners). Proficiency with Banner, Microsoft Office Suite, financial aid management systems and AI. Ability to interpret and apply federal, state, and institutional policies. Strong analytical and problem‑solving abilities for evaluating financial data. Ability to maintain confidentiality and manage sensitive information. 1–3 years working in a financial aid office. Education Bachelor's #J-18808-Ljbffr Independent Educational Consultants Association