Quality Improvement Specialist

Quality Outcomes SpecialistThe Quality Outcomes Specialist ensures the delivery of high quality, excellent care that meets or exceeds regulatory standards and requirements and payor expectations, as well as assisting the organization to successfully achieve organizational objectives for quality and patient safety. This role participates in quality reviews, reporting and performance improvement.Essential Job FunctionsParticipates in the evaluation, monitoring and compliance with internal and external requirements. Supports regulatory, accreditation, and certification surveys in successful completion.Prepares and submits quality reports as required by external agencies and payors. Facilitates and supports the quality, patient safety, and performance improvement committee infrastructure.Provides support for organizational quality, patient safety, and performance improvement committees and projects as needed.Supports Medical Staff Quality and Peer Review.Promotes practices that detect, mitigate or prevent harm using highly reliable tools to improve patient safety and provide a just culture to include event reporting, participating in root cause analyses, and collaboration with leadership to identify high risk areas.Participates in performance/process improvement activities utilizing data analytics to achieve organizational goals and objectives.Supports compliance with voluntary, mandatory, and contractual reporting obligations using data analytics and analysis.Facilitates provider performance review activities through the peer review, ongoing and focused professional practice processes.Utilizes change management principles to guide performance and process improvement.This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Licensing/CertificationCurrent RN License in the state in which they are working or covered by compact (required)Certified Professional in Healthcare Quality (CHPQ) - National Association for Healthcare Quality (NAHQ) or other related Quality certification (preferred)EducationBachelor's degree in Nursing (BSN) or other healthcare related field (preferred)Work Experience2 years of clinical experience (required)SkillsAnalyzing data and informationAcquire data and informationUse of privileged or confidential informationProject managementProcess ImprovementHealthcare QualityProfessional NursingCollaborationProblem SolvingPatient SafetyRisk ManagementConduct SurveysAttention to detailCritical thinkingCommunication with all levels of the organizationCommunication with patient familiesTeam workTeam buildingConflict resolutionActive listeningRelationship BuildingLeadershipData InterpretationLean Six SigmaAs a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offerCompetitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email View email address on click.appcast.io. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at View email address on click.appcast.io.