Customer Service Representative - AT&T - 8/24
OneTouch Direct
Call Center Customer Service Representative
Join our dynamic team at OneTouch Direct and become a key player in delivering exceptional customer service! Our Call Center Customer Service Representatives engage directly with customers, handling inquiries and resolving issues to deliver an outstanding experience.
As a representative of our valued clients, you will primarily work with ATT customers, providing support and guidance on their inquiries regarding products and services.
Key Responsibilities:
- Manage inbound calls with professionalism and enthusiasm while addressing customer inquiries.
- Utilize your problem-solving skills to troubleshoot and resolve customer issues effectively.
- Document customer interactions and maintain accurate records to ensure continuity of service.
- Educate customers about services and promotions to enhance their experience.
- Collaborate with team members to improve overall service delivery and customer satisfaction.
Join us at OneTouch Direct, where your customer service skills can shine!
Shift:
Available shifts may include flexible hours, including evenings and weekends.
OneTouch DirectVacancy posted 3 days ago
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