Cashier - Trussville
Wingstop Trussville
Job Description
Job Description
Job description
A Restaurant cashier has the greatest perceived responsibility - direct guest contact. The cashier is responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile. Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the World Flavor!
Qualifications
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Guest Experience: Must have an outgoing and positive attitude in dealing with guests
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Must have a proven ability to work well under
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pressure and at a fast pace
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the proper age requirements are met of all guests' requests that involves alcoholic beverages
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Guest service mentality; has a genuine desire to serve the guests
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Manages multiple projects and timelines with a sense of urgency and follow through
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Well organized and detail oriented
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Ongoing learner; exhibits insatiable curiosity and an interest in self improvement
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Has an outgoing personality
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Maintains regular and predictable experience
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Must be 18 years or older
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Must have reliable transportation
Responsibilities
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A Restaurant cashier has the greatest perceived responsibility - direct guest contact
•
responsible for greeting every guest when they arrive within 3-5 seconds, answering the phone, taking
•
accurate orders, and delivering completed orders to the guest - all with a great attitude and a smile
•
Every Team Member is responsible for representing the culture and mission of Wingstop to Serve the
•
Greet all guests in
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a timely manner (3-5 seconds at most)
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Handle all orders and inquiries in a friendly and professional manner
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Manager of all guest issues or complaints
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Manager of all safety, sanitation or employee issues
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Must be willing to
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assist all other positions when necessary
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Process Compliance: Ensure the safe handling procedures are followed at all times
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Follow the cash management process, and properly ring in all sales through the POS system
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Work to better the guest experience by asking for add-on sales that will complement their order
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