SALES ASSOCIATE

Sales Associate

Toyota of Lakewood - Bradenton, FL 34208

Description

At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!

Qualifications

GENERAL RESPONSIBILITIES SALESPERSON

• Adhere to the Gettel University's sales process as taught.
• Management has been through the same sales class as well as a corresponding sales management class so you should expect them operating under the same process.
• Utilization of the sales process taught in class is mandatory. Do not short cut the process as this diminishes the customer experience, lowers CSI and results in gross profit erosion.
• If you ever feel you need additional training please notify your general manager and we will make sure you can attend another class or you get additional attention while trainers are in your store.
• Our obligation to you is to give you all the support and training you need to be successful and in return we ask from you 100% compliance with our sales process and utilization of sales tools. It's a win-win opportunity for both of us!
• Maintain personal professional appearance and personal hygiene at all times.
• Have a plan for the day every day.
• Come to work with a positive CAN DO attitude!
• Utilize a dealer license plate for all test drives and all necessary times to leave the premises in a vehicle.
• Provide EXCELLENT customer service in accordance with dealership guidelines and the manufacturers requirements.
• Prospect and notate through our CRM all customer interactions whether in person, on the phone, through email, through regular mail.
• Understand and adhere to the Gettel Policy and Procedures Manual. There are to be no deviations from this manual.
• Upon the sale of a vehicle, set the first service appointment using the process developed for your store.
• Customer pay-offs must be accurate and for the period as required at your store.
• Complete all delivery checklists as required by management.