Customer Relations Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k) matching
• Health insurance
• Paid time off
• Training & development
• Company parties
• Free food & snacks
• Opportunity for advancement
• Parental leave

Welcome to Eric Mayer State Farm! We are seeking good human beings who want to make a difference in the world around them. Our ideal candidate seeks personal growth every day, desiring to get 1% better through incremental gains and coaching. Our office culture is fun, competitive, and warmly demanding – we love to win, expect grit and greatness, and want solid teammates to join our already successful squad.

Benefits:

• Long term development plans based on your goals
• Comprehensive training outline
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance stipend
• Opportunity for advancement within the agency
• Paid time off
• Training & development
• Agent Aspirant Program for individuals ambitious to own a business
• Office gatherings and events

ROLE DESCRIPTION:

As an account representative at Eric Mayer State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. If you are a motivated self-starter who thrives in a fast-pace, family-oriented environment this is a perfect opportunity for you.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team!

RESPONSIBILITIES:

• Prospect new business accounts via outbound calling and referral activities
• Use a customer-focused approach to provide information about insurance products and services
• Diagnose customer needs to suggest additional products and services with our agency
• Assist customers with policy applications and renewals, answering any questions they may have
• Handle customer inquiries and provide timely responses with professional customer service
• Maintain accurate records of customer interactions
• Work with agent to establish and meet agency goals

 
QUALIFICATIONS:

• Strong communication and interpersonal skills – written, verbal, and listening
• Self-motivated
• Ability to work in a team environment
• Detail-oriented and able to multitask
• Experience in customer service or sales preferred
• Outgoing and sociable

COMPENSATION :

• 45-65k+ per year, based on performance.

With our expanding and vibrant market, focus on team member development and training, and positive office culture, we are confident you will achieve high-earning compensation!

 

ABOUT US :

• Eric Mayer State Farm in located in Blue Ash, OH. Eric has nearly 10 years of experience! The office consistently achieves national sales achievements and is highly regarded as a leader in the Cincinnati market. We offer comprehensive insurance products, including Auto, Homeowners, Life, Renters, and specialized coverage for cabins, boats, ATVs, and more.
• Our agency is expanding, with plans to open a second location within the next 5 years.
• We treat our customers like family, assisting with relocations and addressing all individual insurance concerns. Committed to community involvement, we volunteer at the local fire department and other non-profit initiatives.
• Our team enjoys a vibrant workplace culture with regular monthly events like happy hours, social gatherings and the occasional office karaoke jam session. We also celebrate together with festive holiday parties, fostering a strong sense of community and pride for our company.

We can't wait to meet you!