Senior ERP Applications Analyst - Workday Supply Chain Management (SCM)

Job Description

Senior ERP Applications Analyst – Workday Supply Chain Management (SCM)

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Location: Richmond, VA

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Work Arrangement: Hybrid, with mandatory onsite attendance every Tuesday

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Contract Duration: 4 months

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Schedule: Standard business hours, with flexibility

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Education: Associate degree preferred; equivalent education and experience may be considered

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Position Overview

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We are seeking an experienced Workday Supply Chain Management (SCM) Analyst for a contract engagement focused on investigating recurring integration failures, identifying root causes, and improving supply chain business processes.

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The ideal candidate will have hands-on Workday SCM experience, strong analytical and troubleshooting skills, and the ability to translate technical issues into practical business solutions. This role emphasizes root cause analysis and long-term process improvement rather than routine ticket resolution.

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The analyst will work closely with supply chain stakeholders, ERP analysts, business analysts, and integration developers to reduce recurring errors and improve data accuracy and operational efficiency.

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Key Responsibilities

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• Analyze recurring Workday SCM integration failures and identify underlying root causes.
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• Investigate issues related to supplier data, data quality, integration processes, and business workflows.
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• Troubleshoot GHX integration failures and inconsistent data transfers into Workday, where applicable.
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• Evaluate supply chain business processes and recommend sustainable improvements.
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• Review integration workflows and process documentation to identify gaps and recurring failure points.
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• Collaborate with supply chain leadership, ERP analysts, business analysts, and integration developers to implement recommended solutions.
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• Translate business issues into clear technical requirements and actionable recommendations.
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• Document findings, process improvements, and recommended corrective actions.
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• Develop or improve operational documentation and support playbooks.
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• Provide guidance to internal teams on complex integration issues and help reduce recurring support tickets.
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• Track improvement opportunities and contribute to measurable project outcomes.
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Required Qualifications

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• Hands-on experience with Workday Supply Chain Management (SCM).
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• Strong understanding of Workday SCM integrations and integration troubleshooting.
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• Demonstrated experience performing root cause analysis and investigating recurring system errors.
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• Knowledge of supply chain processes, including purchasing, inventory management, supplier management, or Procure-to-Pay.
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• Ability to identify data-quality issues, process gaps, and integration-related failures.
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• Strong analytical, problem-solving, and process improvement skills.
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• Ability to communicate effectively with technical teams and nontechnical stakeholders.
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• Ability to work independently and manage competing priorities.
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• Availability to attend onsite meetings every Tuesday in Richmond, VA.
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Preferred Qualifications

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• Experience in healthcare, hospital systems, or healthcare supply chain operations.
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• Experience with GHX integrations or similar supplier and healthcare supply chain integration platforms.
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• Workday Pro certification in Inventory Management, Procure-to-Pay, or Strategic Sourcing.
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• Experience with Workday implementation methodology, post-go-live support, or system enhancements.
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• Familiarity with Agile or Scrum methodologies.
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• Experience documenting business processes, root cause findings, and operational playbooks.
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Project Focus

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The primary objective is to identify and address recurring Workday SCM integration issues, recommend sustainable corrective actions, improve supply chain processes and data accuracy, and help reduce integration-related support tickets.

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The contractor will primarily diagnose issues and recommend solutions. A dedicated integration development team will handle most technical integration changes, although candidates with the ability to implement fixes are a plus.

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Additional Information

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• Initial four-month contract, with potential for additional project work depending on business needs.
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• Hybrid arrangement with mandatory Tuesday onsite attendance.
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• This is not a designated contract-to-hire position.
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• A bachelor's degree and Workday certifications are not mandatory.
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