PATIENT SERVICES LEAD (FULL TIME)

We are hiring immediately for full‑time PATIENT SERVICES LEAD positions. Location: Palm Beach Gardens – 3360 Burns Road, Palm Beach Gardens, FL 33410. Note: online applications accepted only. Schedule: Full‑time schedule. Days and hours may vary. More details upon interview. Requirement: 2 to 3 years of previous food service supervisory/lead experience is required. Fixed Pay Rate: $18.00 per hour. Morrison Healthcare – Compass Healthcare company Make a difference in the lives of people, your community, and yourself At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, taking responsibility for our commitments, and believing in helping one another achieve more together by realizing our unlimited potential. Job Summary Patient Services Leads are responsible for coordinating patient meal service and special requests for the Patient Dining Program. They ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They play a critical role in creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs. Essential Duties and Responsibilities Oversee systems and processes to achieve the strategic and operational objectives of the Patient Dining Program. Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver or pick up their meal trays. Work with caregivers and the culinary team to determine menu alternatives for patients with food allergies, sensitivities, cultural, ethnic, and religious preferences, or additional selections. Interact with nursing and evaluate daily patient meal selection, tray completion, delivery, and retrieval processes. Respond to patients’ needs at all times, communicating problems or concerns in a timely manner following department procedures. Assist dietitians, such as helping monitor patients who cannot eat through their mouth, are on liquid diets, or have specific calorie counts to manage. Adhere to facility confidentiality and patients’ rights policies, including HIPAA, JCAHO, and other regulatory agency standards. Follow Hazard Analysis Critical Control Point (HACCP) guidelines and other food safety systems. Comply with federal, state, local health and sanitation regulations and department sanitation procedures. Complete all daily, weekly, or monthly reports as outlined in Morrison Healthcare policies and procedures. Conduct daily associate team meetings using Morrison’s branded GR8 Start Meeting guidelines and template. Perform other duties as assigned. Qualifications Ability to communicate and read documents such as safety rules, procedure manuals, and operational instructions. Aptitude for effectively operating hospital’s admission, discharge, and transfer (ADT) system and other computer-based systems that manage patient care records. The associate must occasionally lift and/or move up to 100 pounds and maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions. Benefits For Our Team Members Full‑time and part‑time positions offer benefits such as a Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and voluntary benefits including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto and Home Programs. Full‑time positions also include Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs). Associates may also be eligible for paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or remote, see the following link for paid time‑off benefits information. Morrison Healthcare is a member of Compass Group. Compass Group is an equal‑opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other protected classifications. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. We reserve the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level2 background screening. Details: Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug‑free workplace. Employer Information Disclaimer: the information provided is accurate at the time of posting. The company reserves the right to modify job responsibilities at any time. #J-18808-Ljbffr