Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Program Manager

$96k - $125k

Celestica

Req ID: 136607 Region: Americas Country: USA State/Province: Minnesota City: Maple Grove SummaryFor smaller customer accounts the program manager acts as the primary interface to the customer for the purpose of managing specific programs and projects on behalf of the customer account to achieve the planned revenue and profits. This job is a first-level manager within a site. Provides direct management to semi-skilled and entry level professional employees performing diverse and/or specialized roles, or employees in more than one function or work group. This includes establishing annual plans/objectives and interpretation of policies related to the functional area. Contributes to policy development. Work is performed within established professional standards and practices. Receives assignments in the form of tasks and goals and follows established processes to meet the goals of the unit. Executes budgets, develops schedules, and enforces policies and procedures. Erroneous decisions or failure to achieve results may have a negative impact on the site's/departments operations, schedules, and/or performance goals. Interacts directly with subordinates and peer groups. Builds strong internal and external relationships that require exchanging of information and providing explanations in a problem solving capacity.Detailed DescriptionPerforms tasks such as, but not limited to, the following:Acts as the primary interface between the customer and the company for managing specific programs to achieve planned revenue and profits for smaller customer accounts.Works as a member of teams responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule.Coordinates and hosts regular (as needed) program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.With guidance from more experienced team members, manages current and planned programs to achieve planned revenue.Communicates frequently with customers to help ensure satisfaction with the company and the products.Receives and resolves customer issues and complaints.Monitors the impact on inventory of order changes.Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.Knowledge/Skills/CompetenciesIn-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.In-depth knowledge of the business issues associated with manufacturing PCBs.In-depth knowledge of product pricing, contracts and contract negotiations.Thorough understanding of business risks and price make up (Value add and Materials) .Excellent customer contact, negotiation and problem resolution skills.Good presentation, database management and computer skills.Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.Physical DemandsDuties of this position are performed in a normal office environment.Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.Above demands are carried out within the local existing Health and Safety guidelinesTypical ExperienceFive to seven years of relevant experienceTypical EducationBachelor's degree in related field, or consideration of an equivalent combination of education and experience.Educational Requirements may vary by GeographySalary Expectation and Benefits SummaryThe salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. Salary Range: $96k-$125k AnnuallyCelestica provides eligible employees (those who are scheduled to work 30 hours or more per week) with a range of benefits including medical insurance, dental insurance, vision insurance, short and long term disability, life insurance, voluntary benefits and a 401k plan with company match.NotesThis job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Celestica's policy on equal employment opportunity prohibits discrimination based on race, color, creed, religion, national origin, gender, sexual orientation, gender identity, age, marital status, veteran or disability status, or other characteristics protected by law. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.COMPANY OVERVIEW:Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.Celestica would like to thank all applicants, however, only qualified applicants will be contacted.Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.This location is a US ITAR facility and these positions will involve the release of export controlled goods either directly to employees or through the employee's movement within the facility. As such, Celestica will require necessary information from all applicants upon an applicant's acceptance of employment to determine if any export control exemptions or licenses must be filed.

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Customer Program Manager in Maple Grove, MN vacancy
  • $153.8k - $230.8k

     ....Northrop Grumman Defense Systems is looking for a Munitions Program Manager 2 to lead a high visibility, technology critical program where...  ...focused leadership. Your ability to build trust, both with customers and internal teams, will directly shape the future of our munitions... 
    Suggested
    Full time
    Contract work
    Remote work
    Relocation package
    Shift work

    Northrop Grumman

    Plymouth, MN
    5 days ago
  • $153.8k - $230.8k

     ...they're making history.Northrop Grumman Defense Systems seeks a Program Manager 2 to lead 20mm programs within the Medium Caliber Ammunition...  ..., Navy, and Air Force as well as several international DCS customers. The Program Manager owns delivery of all contractual, cost,... 
    Suggested
    Full time
    Contract work
    Work at office
    Relocation
    Shift work

    Northrop Grumman

    Plymouth, MN
    5 days ago
  •  ...employees already in this role.DSG is seeking a HVAC Supplier Program Manager to join our team. As a Supplier Program Manager, you will be...  ...solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.A... 
    Suggested
    Temporary work
    Work at office
    Flexible hours

    Dakota Supply Group

    Plymouth, MN
    2 days ago
  • $127k - $190.6k

     ....Northrop Grumman’s Weapons Systems sector is looking for a Manager, Programs Level I to support the Armament Systems/Ammunition organization...  ..., while achieving all technical requirements and creating customer intimacy to support value creation strategies and actions.... 
    Suggested
    Full time
    Contract work
    Relocation
    Shift work

    Northrop Grumman

    Plymouth, MN
    5 days ago
  • $129.3k - $258.7k

     ...reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an...  ...life by designing and providing device and management solutions for treating structural heart...  ...and external resources (regulatory, customers, etc.) to ensure development programs meet... 
    Suggested
    For contractors
    Worldwide
    Shift work

    Abbott

    Plymouth, MN
    1 day ago
  • $137k - $202k

     ...values are embedded in everything we do.Customer We focus on our customers’ successInnovation...  ...including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and...  ..., leadership, and guidance to project/program teams, serving as a member for those or... 
    Full time
    Immediate start

    Integer

    Plymouth, MN
    4 days ago
  • $65k - $66.79k

     ..., one choice at a time. Embrace the opportunity to positively impact someone’s life! Join our team as an Operational Program Director will manage programs in the Washington/Ramsey County, MN area at Dungarvin! · Starting Salary $65,000.00 - $66,787.50 annually *Listed... 
    16 hours
    Full time
    Part time
    Immediate start
    Relocation package
    All shifts
    Shift work

    Dungarvin

    New Hope, MN
    7 days ago
  • $65k - $66.79k

     ...person we serve. We take pride in creating customized solutions that resonate with the...  ...and supervising one to two residential programs that specialize in supporting individuals...  ...acceptable driving record ~ Designated Manager status per 245D licensing Additional... 
    16 hours
    Full time
    Part time
    Work at office
    Immediate start
    Relocation package
    All shifts
    Shift work

    Dungarvin

    Maple Grove, MN
    4 days ago
  • $122k - $179k

    Eaton’s ES AMER ESS division is currently seeking a Technical Program Manager. This role may be based at our Franksville, WI; Plymouth, MN;...  ...to leadership team.Collaborate with external and internal customers throughout the product development life cycle.Coordinate activities... 
    Work at office
    Local area
    Remote work
    Relocation package

    Eaton Corporation

    Plymouth, MN
    2 days ago
  •  ...Job Description Job Description Description: Program Manager | Electrical Power Distribution - Results-driven Program Manager with...  ...through shipment. Proven track record of managing high-value customer relationships, leading cross-functional internal teams, and managing... 
    Weekly pay
    For subcontractor
    Work at office

    Forgent

    Osseo, MN
    3 days ago
  • $153.38k - $260.74k

    BAE Systems is hiring a Program Manager III (PM) to lead a Precision Guided Munitions (PGM) program in Maple Grove/Minneapolis, MN. The PGM...  ...completion of the Basecamp program and working with the Customer towards transition to the US Government. The role reports directly... 
    Full time
    Contract work
    For subcontractor
    Local area

    BAE Systems, Inc.

    Osseo, MN
    2 days ago
  • $149.6k - $254.32k

    Job Description BAE Systems is hiring a Program Manager II (PM) to lead Air & Missile Defense (AMD) programs in Minneapolis, MN (or Huntsville...  ...and day-to-day activities Negotiates with and manages customer expectations Lead program capture including proposal development... 
    Full time
    Contract work
    For subcontractor
    Local area

    BAE Systems, Inc.

    Osseo, MN
    2 days ago
  • BAE Systems, Inc. is looking for a Program Manager II to oversee Air & Missile Defense programs in Minneapolis, MN. The role involves managing scope, delivering projects, and ensuring customer satisfaction while meeting financial and technical objectives. The ideal candidate... 
    Full time

    BAE Systems, Inc.

    Osseo, MN
    1 day ago
  • Celestica in Maple Grove, MN is seeking a Project/Program Manager to plan and direct design engineers and other technical teams on complex...  ...Responsibilities include presenting status to business leaders and customers, managing budgets and resources, mitigating risks, and... 

    Celestica

    Osseo, MN
    5 days ago
  • $65k - $80k

     ...inspection, calibration, and filtration products to over 4,000 customers nationwide. SSA is revolutionizing the way scientists navigate...  ...private companies. The Opportunity: Customer Success Manager We're looking for a self-motivated, driven, strategic-minded... 
    Full time
    Immediate start
    Shift work

    Scientific Safety Alliance

    Plymouth, MN
    more than 2 months ago
  • $101.4k - $172.38k

     ...Supply Chain Program ManagerBAE Systems is seeking a Supply Chain Program Manager to join the Combat Mission Systems Supply Chain for New Product Introduction. The...  ...security, information technology solutions and customer support services. Improving the future and protecting... 
    Work experience placement
    Local area

    Minnesota Jobs

    Maple Grove, MN
    3 days ago
  • $91.84k - $114.23k

    Manager, Community Education Application Deadline: Posted until filled Starting Date: Immediately Location: Educational Service Center...  ...00-4:30pm M-F About Us Osseo Area Schools' Community Education programs provide students with high-quality learning opportunities beyond... 
    Full time
    Summer work
    Immediate start
    Shift work

    Osseo Area Schools

    Osseo, MN
    4 days ago
  • $65k - $66.79k

     ...responsible for the coordination and supervising one to two residential programs that specialize in supporting individuals with challenging...  ...driver license with an acceptable driving record. Designated Manager status per 245D licensing. Additional Information $5,000... 
    16 hours
    Full time
    Part time
    Immediate start
    Relocation package
    All shifts
    Shift work

    Dungarvin

    Osseo, MN
    4 days ago
  • BAE Systems, Inc. in Maple Grove/Minneapolis, MN is hiring a Program Manager III to lead a Precision Guided Munitions program. You will manage the Basecamp project to build an HVP Pre-Production Capability and coordinate with Contracts, Finance, Supply Chain, and Engineering... 

    BAE Systems, Inc.

    Osseo, MN
    2 days ago
  • Osseo Area Schools seeks a Manager, Community Education to lead and grow community education programs across multiple sites in Maple Grove and the district. This exempt, full-time role focuses on aligning programs with the district mission, managing budgets, supervising... 
    Full time

    Osseo Area Schools

    Osseo, MN
    4 days ago
  • $35.36k

     ...traveling between properties or other work-related tasks Our Property Managers have the opportunity to earn performance-based bonuses! Job...  ...locations; spending time both inside and outside We assess customer storage needs and make suggestions, including selling packing... 
    Hourly pay
    Full time
    Weekend work

    Public Storage

    Plymouth, MN
    4 days ago
  •  ...Place to Work in 2026, ranking No. 15 on the Top 100 list, reflecting the culture our employees experience every day.The Associate Program Manager will drive the planning and execution of a complex new product development program spanning capital equipment and single-use... 
    Hourly pay
    Work at office
    Relocation
    Relocation package
    Shift work
    3 days per week

    Boston Scientific Corporation

    Maple Grove, MN
    5 days ago
  •  ...about what we do.  It’s our people who fuel our creativity and make our culture feel like home.  Join our team as a Customer Relationship Program Manager!   This is a hybrid role being onsite in Maple Plain, MN on Tuesday, Wednesday, and Thursday. The Customer... 
    Permanent employment
    Temporary work
    Work experience placement
    Work at office
    Immediate start
    Flexible hours

    Protolabs

    Maple Plain, Hennepin County, MN
    22 days ago
  • $170k - $195k

     ...steward for Nextern's high profile strategic customers. This roll owns strategic direction,...  ...both new product development (NPD) programs and sustaining/production operations....  ...and innovation opportunities. • Own and manage all contracts, including terms, milestones... 
    Contract work
    Temporary work

    Nextern

    Osseo, MN
    3 days ago
  • TechLink Systems is seeking a Sr. Program Manager to oversee multiple projects within the Global Regulatory Services program. The hybrid role is based in Maple Grove, MN, with on-site expectations and collaboration across functions. The candidate will develop project plans... 

    Techlink Systems

    Osseo, MN
    2 days ago
  • Celestica in Minnesota is seeking a Project/Program Manager to lead design and technical engineers on multi‑stream projects, directing planning...  ..., risks, and governance, present status to leaders and customers, collaborate across geographies, and deliver programs that meet... 

    Celestica

    Osseo, MN
    5 days ago
  •  ...functions. Demonstrate high standards of customer service and maintain standards of FACE...  ...or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE...  ...Monthly Paid Training Employee Referral Program Client Referral Program Base Pay +... 
    Full time
    Part time
    Night shift
    Weekend work

    FACE FOUNDRIÉ

    Osseo, MN
    3 days ago
  • $16.16 - $20.66 per hour

     ...products and scheduling future appointments. Manage the finances by maintaining accurate...  ...Qualifications / Competencies Leadership Customer Focus Peer Relationships Integrity &...  .... Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand... 
    Hourly pay
    Minimum wage
    Full time
    Local area
    Shift work
    Afternoon shift

    Banfield

    Maple Grove, MN
    4 days ago
  •  ...special attention to project quality and customer service. Willdan's work culture blends...  ...and educational facilities. We provide program administration and assistance to improve...  ...investor-owned utilities.The Senior Program Manager will make operational decisions to meet... 
    Contract work
    For subcontractor
    Local area

    Willdan

    Minnetonka, MN
    2 days ago
  •  ...transfers, and manufacturing transfers. Manage external contractors and vendors to ensure...  ...field.6 - 10 years’ experience in a program manager position for a manufacturing company...  ...programs with external and internal customers.Technical product development experience... 
    Full time
    Contract work
    For contractors

    Freudenberg Medical

    Minnetonka, MN
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Program Manager. Be the first to apply!