Rehabilitation Specialist

Rehabilitation Specialist – Full TimeVIABILITY is a community-based human services provider of employment services, job training, vocational rehabilitation, and skill building, with a focus on inclusion, access, and individual choice. Accredited by CARF and certified by Clubhouse International, VIABILITY leverages community and employer partnerships to create opportunities for the people we serve to live, learn, work, and thrive in their communities. We are mission driven, aiming always to empower, embrace differences and be BETTER TOGETHER in our approach to service more than 4,000 individuals throughout Massachusetts, and in areas of Connecticut, New York, Rhode Island, and Oklahoma.Position: Rehabilitation Specialist – Full TimeLocation: Springfield, MARate of Pay: $26.00 per hourHours: 40 hours per weekSchedule: Monday – Friday 8:00am – 4:00pm with flexibilitySummaryThe Rehabilitation Specialist is responsible for coordinating, implementing, and monitoring individualized services that support members in achieving their personal goals and objectives in accordance with Individual Support Plan regulations. This position gathers and analyzes information, documents member progress, presents goals and outcomes, and collaborates closely with case managers, families/guardians, and other service providers to ensure high-quality, person-centered services. Additional responsibilities include overseeing the screening and prioritization of referrals, implementing behavior support strategies, investigating incidents, maintaining accurate documentation, and performing other duties as assigned.Required QualificationsHigh School diploma or equivalent with a minimum of five (5) years of related experience; OR Associate's degree with three (3) years of related experience; OR Bachelor's degree with one (1) year of related experience required.Previous experience supporting individuals with intellectual and/or developmental disabilities or other vulnerable populations is required.Knowledge of and respect for individuals from diverse backgrounds.Previous service coordination experience preferred.Previous job coaching and/or supported employment experience preferred.Experience using Credible electronic health record software preferred.Minimum of two (2) years of previous case management experience is required.Demonstrated case management experience that includes assessing an individual's strengths, limitations, support needs, and personal interests to develop person-centered service plans.Experience developing, implementing, and maintaining ISP's is required.Strong organizational, documentation, and time management skills with the ability to manage multiple priorities in a fast-paced environment.Proficiency with Microsoft Word, Outlook, Excel, email, internet, and data entry.Excellent written, verbal, interpersonal, and active listening skills.Demonstrated commitment to providing exceptional customer service to participants, families, referral sources, and internal team members.Valid driver's license, good driving record, reliable transportation, and willingness to transport participants in a personal and/or agency vehicle.Full-time Viability staff members are eligible for the following:Health, Dental & Vision insurance plans.Dependent care flexible spending account.Flexible Spending & Health Savings account.Pet-plan discount program offered through Fetch.Company paid Long-term Disability insurance.Company paid Short-term Disability insurance. (NY & OK employees only)Company paid Life & AD&D insurance.Benefits & Perks for all Viability staff members:Employer matched 403B contributions starting day 1 of employment.Eligible for Tuition Reimbursement.Generous paid time off.11 Paid Holidays a year.Access to training and professional development resources through our comprehensive online learning platform.Referral Incentive bonus. For every friend, family member, or previous co-worker you refer to join our Viability team, you will receive an incentive bonus for each successfully hired candidate!Employee Assistance Program that provides confidential assistance for all life challenges.Work-life balance.