Sales Ops Program Manager

Job TitleRequired Skills & Experience• Advanced spreadsheet skills are essential — expert-level Excel and Google Sheets: complex formulas, pivots, lookups, financial and scenario modeling, and structuring large multi-source datasets cleanly • Exceptional organization — manages a recurring cadence of deliverables across multiple workstreams, owners, and time zones (NA, EMEA, APAC) without dropped deadlines • Strong financial acumen — fluent with budgets, accruals, variance analysis, and scenario modeling • Executive-level written communication — can take messy, multi-source data and land a clear point of view with senior leaders • Strong storytelling instincts — knows the difference between presenting data and making an argument, and builds materials that drive a decision • Working knowledge of the relevant market and industry, with genuine curiosity about category and competitive dynamics • Strong research skills — can independently source, validate, and synthesize external market and competitive information • Able to coordinate multiple concurrent workstreams and hold cross-functional partners to commitments without formal authority • Operates independently in ambiguity — defines the approach, builds the structure, and drives it without close direction • High attention to detail, with the judgment and confidence to challenge data you don't trust rather than passing it through • Excellent interpersonal skills — builds credibility quickly with partners across functions, regions, and seniority levels • Big plus: experience building automated workflows using AI tools — automating recurring reporting, data consolidation, summarization, research, or process steps that are manual todayNice to Have Skills & Experience• Bachelor's degree in business, finance, economics, analytics, marketing, or a related field • 10+ years in sales operations, revenue operations, business planning, business operations, or FP&A, including significant time as a senior individual contributor • Demonstrated experience supporting senior leadership directly — building the reads and recommendations that executives make decisions from • Hands-on experience owning a budget tracking and planning process end to end • Track record of standing up a process or operating cadence from scratch, not just maintaining an existing one • Experience with consumer hardware, retail, or channel/distribution businesses strongly preferred • Experience supporting a global or multi-region sales organization across multiple time zones preferred • Demonstrated use of AI tools to automate or accelerate operational work is a strong differentiatorJob DescriptionReporting & Storytelling • Own recurring performance reporting across regions and channels, tracking results against plan and surfacing gaps to goal • Build the narrative, not just the numbers — explain what moved, why it moved, and what the team should do about it, using category and competitor trends to separate market-wide movements from company-specific ones • Prepare the materials and pre reads that drive team syncs, business reviews, and senior leadership reviews • Reconcile discrepancies across partner-reported, internal, and forecast data, and establish the source of truthFinancial & Budget Tracking • Own budget tracking across regions and initiatives — planned vs. committed vs. actual spend — reconciling against invoices, accruals, and finance actuals, and resolving variances • Support annual and in year planning: consolidate inputs, model scenarios and reallocation options, and document assumptions • Produce budget and spend reads for leadership, flagging over/under-spend risk early enough to act on, and analyze return on commercial spend to inform the next cycle • Partner with finance on forecast submissions, accruals, and close inputsOperational Execution & Process • Run the team's recurring operating cadence — the calendar of reviews, inputs, and deliverables that keeps the business moving — and track commercial initiatives against plan, with visibility on owners, timelines, dependencies, and risks • Drive open items and escalations to closure with cross-functional partners across planning, finance, channel sales, and the regions, holding deadlines without direct authority • Stand up new processes, templates, and operating rhythms where none exist today, document them so they outlast you, and continuously simplify — cutting manual effort, duplicate reporting, and steps that can be automated