Technical Architect (Salesforce)
Siri Info Solutions Inc
Position: Technical Architect (Salesforce)
Location: Plano, TX (Onsite)
Duration: Contract
Job Description
- Lead the design and implementation of Salesforce Service Cloud, Experience Cloud, Omni-Channel, and related technologies to create scalable, secure, and extensible platforms.
- Own complex, cross-domain technical initiatives spanning Salesforce, backend services, integrations, and cloud infrastructure.
- Drive architecture decisions and engineering best practices to ensure operational excellence, performance, and resilience.
- Collaborate closely with product, operations, and business stakeholders to translate requirements into robust technical solutions.
- Mentor and influence engineering teams through design reviews, pair programming, and architectural guidance.
- Innovate by integrating emerging AI-powered development tools and automation into the software lifecycle.
- Ensure platform security, compliance, and observability through thoughtful design and implementation.
Skills Required
- Bachelor degree or equivalent experience providing a strong foundation in software engineering principles.
- 12+ years of hands-on salesforce development experience with a proven track record of designing and operating large-scale, production-grade systems.
- Advanced expertise in Salesforce Service Platform technologies including Service Cloud, Experience Cloud, Agent force, Omni-Channel, Apex, Lightning Web Components, Omni Studio, and Salesforce Shield.
- Deep understanding of Salesforce integration patterns using REST, Bulk APIs, Platform Events, Streaming APIs, and middleware.
- Strong technical foundation in distributed systems, cloud-native architectures (preferably AWS), RESTful APIs, event-driven architectures, and microservices.
- Demonstrated ability to build scalable, reliable, and high-performance applications with a focus on operational excellence.
- Experience with CI/CD tools such as Copado or Harness integrated with Salesforce.
- Practical knowledge of observability, application security, compliance, and performance optimization.
Vacancy posted 2 days ago
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