Assistant Manager - Operations & Project Administration

Job Description

Job Description

Assistant Manager – Operations & Project Administration

Blueprint Fleet Outfitting
Statesboro, Georgia
Position Type: Full-Time, Salaried
Reports To: General Manager / President

Blueprint Fleet Outfitting is seeking an organized, dependable Assistant Manager to help oversee daily operations, contractor projects, customer work orders, documentation, scheduling, and internal systems.

This is a hands-on management and administrative role. The Assistant Manager is responsible for making sure work moves through the shop correctly, contractors understand their assignments, project documentation is complete, customers receive accurate updates, and Blueprint's operating systems reflect what is actually happening.

The ideal candidate does not need to be an automotive technician, but must be comfortable managing technical projects, learning our processes, using internet-based software, following written systems, and holding contractors and employees accountable to established requirements.

Core Responsibilities

The Assistant Manager will help oversee active vehicle projects from intake through completion and acceptance.

Responsibilities include:

• Review project scopes, contracts, work orders, purchase orders, and customer requirements
• Make sure each vehicle has a clear scope of work before work begins
• Assign and coordinate approved work with contractors and technicians
• Track project deadlines, parts status, programming requirements, inspections, and outstanding items
• Confirm that contractors understand the scope, compensation, deadline, and acceptance requirements for each assignment
• Monitor project progress and identify delays before they become customer problems
• Coordinate quality-control inspections and document deficiencies
• Make sure corrections are completed before work is accepted
• Maintain accurate project status information in Blueprint's management systems
• Keep customer records, estimates, work orders, invoices, notes, and supporting documentation organized
• Coordinate with the General Manager regarding scheduling, customer commitments, contractor performance, and operational issues
• Help manage vehicle intake, completion, delivery, and customer acceptance
• Verify that completed work matches the approved scope before the project is closed
• Escalate disputes, cost changes, major delays, safety concerns, and customer issues to management
• Maintain organized digital and physical records
• Assist with contractor agreements, project agreements, change orders, and other operational documentation
• Ensure shop procedures and company policies are followed

Contractor and Project Oversight

Blueprint operates with independent contractors performing defined installation and technical projects. The Assistant Manager serves as the administrative and operational point of control for those projects.

The Assistant Manager will help ensure that:

• Every contractor assignment is documented
• Scope and compensation are established before work begins
• Required parts and information are available
• Deadlines are tracked
• Changes to scope are documented
• Work is inspected before acceptance
• Contractor deficiencies are documented and corrected
• Payment approval is based on completed and accepted work
• Customer requirements are communicated accurately
• Project records remain complete from start to finish

The Assistant Manager is not expected to perform every technical task personally. The role is to make sure the people responsible for the work have what they need, understand what is expected, and complete the assignment correctly.

his position requires strong basic computer and internet skills.

The Assistant Manager must be able to learn and consistently use Blueprint's operating systems rather than relying on memory, text messages, handwritten notes, or informal communication.

The position may use systems including:

• Shop management software
• Shopmonkey or similar work-order systems
• Email
• Cloud-based file storage
• Google Workspace or Microsoft Office
• Spreadsheets
• Online vendor portals
• Shipping and tracking systems
• Customer and contractor databases
• Online purchasing systems
• Digital calendars and scheduling tools
• Internet research and parts lookup systems

The successful candidate must be comfortable navigating websites, locating information online, uploading documents, maintaining digital records, entering notes, creating basic reports, and learning new software.

Following established systems is a core requirement of the position.

Administrative Responsibilities

The Assistant Manager will also support routine administrative operations, including:

• Reviewing open projects each day
• Maintaining the production calendar
• Preparing project status reports
• Tracking missing documentation
• Organizing contractor paperwork
• Monitoring outstanding customer approvals
• Tracking equipment and parts needed for active projects
• Coordinating deliveries and vehicle pickups
• Reviewing project files for completeness
• Helping prepare invoices and supporting documentation
• Communicating project status internally
• Helping ensure customer commitments are documented rather than assumed
• Maintaining organized electronic files and records
• Following up on assigned tasks until they are completed

Customer Communication

The Assistant Manager may communicate directly with agencies, fleet managers, vendors, contractors, and other customers regarding project status, scheduling, documentation, and routine operational matters.

The position requires professional written and verbal communication.

The Assistant Manager must be able to provide clear updates based on documented information and should never make commitments regarding pricing, deadlines, scope changes, or technical outcomes without proper authorization.

Qualifications

Preferred candidates will have experience in operations, project coordination, office management, fleet services, automotive services, construction, field services, logistics, or another environment where multiple projects must be coordinated at the same time.

Candidates should demonstrate:

• Strong organizational ability
• Good computer and internet skills
• Ability to learn software quickly
• Ability to follow written procedures
• Strong attention to detail
• Professional communication
• Ability to manage multiple active projects
• Ability to follow up consistently
• Ability to document conversations and decisions
• Comfort working with contracts, work orders, and project documentation
• Ability to identify missing information and resolve it
• Ability to hold others accountable professionally
• Sound judgment about when an issue should be escalated
• Ability to work independently without constant supervision

Automotive or public-safety vehicle experience is helpful but not required. Strong operations ability, organization, judgment, and willingness to learn are more important than prior emergency-vehicle experience.

Performance Expectations

Success in this position is measured by whether the operation stays organized and projects move forward.

Key expectations include:

• Project records remain current
• Work orders accurately reflect project status
• Contractors receive clear assignments
• Deadlines are actively monitored
• Customers receive timely and accurate information
• Missing parts or documentation are identified early
• Quality-control issues are documented and corrected
• Contracts and project requirements are followed
• Management receives accurate information about what is happening
• Problems are escalated before they become emergencies
• Completed vehicles are properly documented before delivery

This position requires someone who follows through. Identifying a problem is not enough; the Assistant Manager is expected to track the issue until it is resolved, reassigned, or formally escalated.

Work Environment

This is primarily an on-site position at Blueprint Fleet Outfitting's Statesboro operation. The role includes both office work and time in the shop coordinating projects, inspecting project status, communicating with contractors, and verifying documentation.

The Assistant Manager should be comfortable moving between administrative work and active shop operations throughout the day.

Compensation

This is a full-time salaried position. Compensation will be based on experience, capabilities, and the level of operational responsibility assigned.

The position offers room for increased responsibility as Blueprint expands its contractor network, fleet projects, government work, and regional operations.

About Blueprint Fleet Outfitting

Blueprint Fleet Outfitting provides vehicle equipment installation, integration, diagnostics, and fleet support for law-enforcement agencies, government customers, commercial fleets, and specialty vehicle operators.

Our operating model depends on disciplined project management. Contractors perform defined scopes of technical work, while internal management ensures that contracts, customer requirements, documentation, quality control, scheduling, and project acceptance remain organized.

The Assistant Manager is a central part of that system.