Part Time Auction Support Specialist (Manheim)

Company Cox Automotive – USA Job Family Group Vehicle Operations Job Profile Virtual Block Specialist I – Management Level Individual Contributor. Flexible Work Option: No remote option; must work at a specified Cox location. Travel: % no. Work Shift: Day. Compensation: Hourly base pay rate is $15.10 - $22.69/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. This position is NOT remote – it is conducted on-site, in office. It ensures accurate, efficient recording of vehicle and customer information during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies. Part-time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule). Key Responsibilities Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights. Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold. Operate monitor virtually, work with auctioneer to review Simulcast bids. Provide arbitration and other vehicle announcements to support auctioneer. Call and e‑mail on late titles. Utilize Salesforce for title absent support. Partner with client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems). Other duties as assigned. Qualifications Minimum High School Diploma/GED. Generally, less than 2 years of experience. Effective communication skills required. Must possess good problem‑solving and organizational skills. Ability to remain focused and composed during fast‑paced sale‑day activities. Regularly required to stand, walk, reach, talk, and hear. Ability to lift 1‑10 pounds. Vision abilities required include close, distance and color vision, depth perception, and ability to adjust focus. Preferred: Ability to read, write and speak in Spanish. Work Environment Occasional exposure to fumes, odors and weather conditions. Drug Testing: To be employed in this role, you’ll need to clear a pre‑employment drug test. Cox Automotive does not currently administer a pre‑employment drug test for marijuana for this position. However, we are a drug‑free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Benefits may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Equal Employment Opportunity Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. #J-18808-Ljbffr