Veterinary Receptionist

Receptionist Position at Countryside Veterinary Clinic Welcome to Countryside Veterinary Clinic, a pillar of exceptional small animal care serving the Yorkville community. We are proud to be an AAHA-accredited practice, an honor reflecting our deep commitment to the highest standards of veterinary medicine. This commitment to quality is confirmed by our excellent 4.7-star Google rating, demonstrating the high level of trust we have earned from our clients. If you are a compassionate professional dedicated to medicine and looking for a place where you can immediately impact patient lives, this is your opportunity. As a highly valued teammate at Countryside Veterinary Clinic, you join a supportive network dedicated to helping you achieve your professional goals. We understand that continued education is key to success, and we provide the structure and mentorship necessary for you to do your best work every day. Whether your goal is to become a credentialed technician, move into a leadership role, or master complex medical cases, we offer programs designed to support your advancement. Our structure ensures that every teammate has the tools and resources required to grow professionally and personally. The quality of medicine we practice is paramount. As an AAHA-accredited small animal facility, we maintain advanced medical protocols and equipment focused purely on providing the best possible patient outcomes. You will benefit from immediate access to a robust internal network of specialty consultations, ensuring that you can always address challenging cases with expert support. We empower our veterinarians and technical teammates to utilize modern diagnostic and treatment methods, allowing us to deliver sophisticated, comprehensive care to every pet family in Yorkville. Your new clinic is situated in charming Yorkville, Illinois, a wonderful community offering a desirable blend of suburban convenience and access to natural beauty along the Fox River. This location provides a welcoming small-town atmosphere while still being close enough to the amenities and opportunities of the greater Chicago metro area. Yorkville offers excellent parks, highly rated local schools, and a family-friendly environment, making it an ideal place to settle down and enjoy a strong community feel outside of the daily professional responsibilities. Job Description At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out. Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. Pay range for this position is $18 - $20 per hour, based on experience. Responsibilities and Benefits How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. Health & Wellbeing We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Financial Security Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Valuable Perks Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.