Learning and Development Consultant

Job TitleLearning and Development ConsultantJob DescriptionContributes to the creation, development, and implementation of the Bank's learning and development strategies. Designs, develops, and delivers learning solutions that address business needs, close skill gaps, and enhance employee capabilities across the organization. Responsible for facilitating internal programs and workshops and managing learning programs.Essential AccountabilitiesNeeds Analysis & Solution DesignConduct training needs analysis at departmental and team levelsApply instructional design methodologies (ADDIE) to create effective learning experiences that drive behavioral change and business resultsDesign learning solutions grounded in adult learning theory and evidence-based practices to maximize knowledge retention and applicationPartner with business lines to identify learning gaps and design solutions to meet business requirementsDevelop self-paced learning content, job aids, tools, and learning resourcesTraining Delivery & FacilitationConduct engaging training sessions in virtual and in-person formatsAdminister behavioral and strengths-based assessments (e.g., DISC, StrengthsFinder, etc.)Facilitate assessment debrief sessions to support individual and team developmentProgram ManagementSupport and manage vendor relationships for organizational learning curriculaManage learner communications and engagement campaignsEvaluate program effectiveness and measure learning outcomesDevelopment Program SupportCollaborate with Talent Development Senior Specialist on development programs for talent pipelineSupport high-potential and leadership development programsContribute to the design and delivery of enterprise-wide development initiativesEducation and ExperienceBachelor's degree and 5 years of related work experience ORTwo years of college and 7 years of related work experienceKnowledge Areas – Advanced LevelInstructional design methodologies (e.g., ADDIE) and evidence-based adult-learning principles.Evaluation models (e.g., Kirkpatrick/Phillips) and learner diagnostics.Digital learning ecosystems: LMS administration, analytics, and content authoring (e.g., Articulate 360).Behavioral/strengths assessments (e.g., DISC, CliftonStrengths) and interpretation standards.Skill Areas – Advanced LevelDesigning and developing engaging learning solutions, including e?learning, job aids, and blended learningFacilitating interactive workshops and virtual training sessions for diverse audiencesBuilding and publishing digital learning content with tools such as Articulate 360Producing engaging multimedia learning content using industry-standard tools (e.g., Adobe Creative Suite) to create professional voiceovers, edit video tutorials, and design interactive materials that address diverse learning needsPartnering with business lines, conducting needs assessments, and consulting to co?create solutionsAdministering assessments, interpreting results, and facilitating individual or team development debriefsPlanning and managing learning initiatives, timelines, stakeholders, and vendor relationshipsEvaluating learning effectiveness, analyzing data, and making continuous?improvement recommendationsDemonstrating creativity, adaptability, and innovative thinking to support organizational changePreferred Certifications:ATD Instructional DesignATD E-Learning Instructional DesignATD Articulate StorylineDiSC and CliftonStrengthsLocationOnsite in Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PASalaryThe expected starting salary range for the Learning and Development Consultant is between $81,600 and $102,000 annually. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and market data.Work ShiftFirst (United States of America)Employment ConditionsThe Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.