Director, Benefits

Join to apply for the Director, Benefits role at Universal Orlando Resort . Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process.

JOB SUMMARY:

Lead Benefits across UDX globally including physical, financial, and mental health and well-being. Provide strategic direction and drive execution excellence of all benefits and well-being initiatives, policies, and programs.

MAJOR RESPONSIBILITIES:

Lead the strategy, development, communication, implementation, and change management of various benefits and well-being programs and projects based on business and/or regulatory objectives. Integrate benefits needs across all our various businesses, workforce, and geographic markets globally. Serve as a benefits subject matter expert, representative, and advocate, maintaining strong collaboration with key partners. Assess benefit plan and program effectiveness including meaningful stats and reporting, insights on trends and opportunities, competitive benchmarking, assessing Team Member impact and ROI. Develop strategic balanced recommendations and action plans based on insights. Oversee administration, resources, guides, communications, tools, and feeds (e.g., open enrollment, recruitment, onboarding, offboarding, Team Member lifecycle) of all benefit programs, vendors, and health services. Maintain and update benefits policy documents, ensuring alignment with regulations and business needs. Drive accurate and effective benefit program execution. Manage vendor relationships, ensuring high-quality service and cost efficiency. Monitor vendor performance through quarterly business reviews and issue resolution tracking. Identify opportunities for program improvements and cost savings. Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities. Perform other duties as assigned.

EDUCATION:

Bachelor's degree or equivalent industry experience is highly preferred.

EXPERIENCE:

10+ years benefits management experience preferred.

ADDITIONAL INFORMATION:

Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Your talent, skills, and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via email, internet, or in any form without a valid written Statement of Work from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid if the candidate is hired through such means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2025 Universal Studios. All rights reserved. EOE #J-18808-Ljbffr Universal Orlando Resort