Career Development Specialist (Case Manager)

OUR ORGANIZATION Kinexus, recognized as one of Nonprofit Times 2017-2022 Best Nonprofits to Work For, is a cutting‑edge community development organization dedicated to creating an economically thriving Michigan. We partner with local businesses and job seekers to promote economic vitality through workforce development, coaching, scholarships for classroom training, and on‑the‑job training opportunities. OUR DESIRED OUTCOMES The Career Development Specialist will assess and evaluate One‑Stop customers, identify opportunities for skill upgrades or re‑training, and enroll qualified candidates into appropriate training and placement programs, resulting in higher wage earnings in high‑demand sectors. RESPONSIBILITIES Develop a working knowledge of required competencies of workforce programs: WIOA, FAE&T, PATH, RESEA, TAA, Wagner‑Peyser, and other programs as awarded. Provide career coaching: resume assistance, mock interviews, supportive services, training opportunities, and professional development aligned with job‑seeker needs and regional job growth. Resolve barriers for disadvantaged participants and help connect them to training, employment, and scholarship opportunities. Perform timely data entry, maintain accurate participant files, and conduct monthly file audits. Maintain knowledge of Michigan Works! services, high‑demand sectors, and local employment opportunities. Conduct ongoing outreach and recruitment to seek potential customers for established programs. Utilize assessment tools to assist with career planning and provide continuous monitoring of the career‑development process. Work closely with the Workshop Facilitator to develop career‑coaching workshops in person and virtually. Interact daily with internal and external partners to achieve successful outcomes and support organizational vision, goals, and strategies. Perform service duties including: Veterans Affairs Hiring and Special Event Planning Jobseeker Outreach High School Completion and Adult Education Provider Outreach Community Resources and Partner Engagement Workforce Intelligence and Salesforce Compliance and File Retention Collaborate across multiple teams to streamline services and maximize resource utilization. Model a common purpose and shared consciousness under the Team of Teams approach. Align with the mission, vision, and values of Kinexus Group. Live our values—be bold, be inspirational, be entrepreneurial, and be inclusive. Drive continuous quality improvement. QUALIFICATIONS Minimum Requirements Bachelor’s Degree or equivalent professional experience in business, human services, workforce development, or a related field. Strong interpersonal and communication skills. Passionate about serving others and the community. Team‑orientated and able to work in a collaborative environment. Ability to organize, prioritize, and maintain confidentiality. Solid computer skills—including Microsoft Office, Excel, PowerPoint, and virtual meeting platforms (e.g., Google Hangouts, Zoom). Adaptable to change and comfortable in a fast‑paced environment. Strong critical‑thinking and problem‑solving skills. Preferred Experience Two or more years of professional experience in business, social services, workforce development, or a related field. PHYSICAL REQUIREMENTS Must be able to lift up to 25 pounds at times. Must be willing and able to travel approximately 30% of the time between Berrien, Cass, and Van Buren counties. WORK ENVIRONMENT Flexible and open. Periodic telecommute work. BENEFITS Robust onboarding experience to integrate you into our team. Team of Teams training to support organizational strategies. Job training and development to ensure growth in your role. Cross‑operational meetings with peers. Exceptional benefits. The opportunity to be part of transformational change in Michigan. EEO STATEMENT Kinexus Group is an Equal Opportunity Employer/Program. Auxiliary aids, reasonable accommodations, and/or services are available upon request for individuals with disabilities. Kinexus is a partner of American Job Centers. #J-18808-Ljbffr