Deli Clerk I

Deli Clerk

Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.

Essential Duties and Responsibilities

• Assist guests with locating items on or off the sales floor
• Receives, prepares and fulfills guest orders and other special requests
• Provides excellent guest services by professionally answering Deli Department telephone
• Addresses guest concerns and resolves issues by practicing the "Basics."
• Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
• Maintains proper inventory levels in Deli storage (containers, lids, spoons, tags, etc.)
• Maintains food safety logs and leads by example through following
• Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Qualifications

• Ability to deal tactfully and effectively with guests and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

Physical Demands and Work Environment

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

Work Schedule

• The Deli Clerk is an hourly position
• The shift to be worked will vary, including weekdays, weekends, and holidays