Transportation Technician

Job Description

Job Description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

As a Transportation Technician at an addiction treatment facility, you will play a critical role in the care and support of our clients by ensuring safe, timely, and compassionate transportation to and from our facility. This position is ideal for someone who is reliable, empathetic, and committed to positively impacting the lives of individuals in recovery.

Client Transportation

• Safely transport patients to and from the treatment facility, including scheduled medical appointments, court appearances, airport pickups, and external support services.
• Provide a welcoming, calming, and professional atmosphere during every transport.
• Offer appropriate assistance to clients with mobility issues, luggage, or emotional needs during transit.

Logistics & Scheduling

• Coordinate daily transportation schedules in collaboration with clinical and administrative staff.
• Accurately document transport activities, including mileage logs, trip sheets, and attendance records.
• Monitor and respond to changes in transportation needs (e.g., cancellations, delays, emergency situations).

Vehicle Care & Safety

• Perform routine safety checks and maintenance (e.g., fluid levels, tire pressure, cleanliness) before and after each shift.
• Report any vehicle issues immediately to the Facilities or Fleet Manager for repair and upkeep.
• Maintain a clean, organized, and professional appearance of all assigned vehicles.

Compliance & Safety Protocols

• Strictly follow all state and federal driving regulations, including HIPAA confidentiality standards and patient safety guidelines.
• Adhere to all facility protocols related to patient behavior management and emergency procedures during transportation.
• Document and report any incidents or client behavioral concerns to appropriate staff in a timely manner.

Required:

• Ability to pass a Level II background check
• Valid state driver’s license with a clean driving record
• Minimum of 1–2 years experience in a transportation, support, or care-related role
• CPR/First Aid certification (or willingness to obtain within 30 days of employment)
• Strong interpersonal and communication skills
• Ability to maintain professional boundaries with clients in recovery
• Commitment to confidentiality and ethical behavior

Preferred:

• Previous experience in a behavioral health or addiction treatment environment
• Familiarity with trauma-informed care or de-escalation techniques
• Bilingual in English and Spanish (a plus)