Warehouse Assistant

Warehouse Assistant

The Auxiliary Warehouse Assistant reports directly to the Warehouse Supervisor and plays a key role in supporting daily warehouse and logistics operations for Auxiliary Services. This position assists with furniture delivery, relocation, assembly, installation, maintenance, and repair across campus facilities and residence halls. The Auxiliary Warehouse Assistant is also responsible for inventory management, fulfillment of work orders, receiving and distributing materials, and supporting warehouse organization and efficiency. The position requires routine travel to various on-campus and off-campus locations and a commitment to providing exceptional service to students, faculty, staff, and campus guests.

Warehouse Operations & Logistics

• Assist the Warehouse Supervisor in preparing, coordinating, and completing work orders related to furniture delivery, pickup, relocation, installation, and repair.
• Receive, inspect, verify, and process incoming inventory, furniture, equipment, and warehouse materials, ensuring accuracy and proper documentation.
• Pick, pack, stage, and transport materials for delivery, storage, or distribution.
• Load, unload, move, and deliver furniture, equipment, and supplies to campus departments, residence halls, and other designated locations.
• Support inventory control procedures by accurately tracking, storing, and organizing materials and supplies.
• Maintain a clean, orderly, and safe warehouse environment in compliance with departmental and university standards.
• Operate warehouse equipment and vehicles safely and responsibly while following established procedures and safety protocols.

Furniture Assembly, Installation & Maintenance

• Assemble, install, and relocate furniture and equipment as assigned.
• Perform basic furniture repairs, adjustments, and preventative maintenance.
• Assist with room setups, event preparations, and furniture reconfigurations as needed.
• Report damaged furniture, equipment, or safety concerns to the Warehouse Supervisor promptly.

Customer Service & Campus Support

• Collaborate with Auxiliary Services and other campus departments to ensure efficient and timely service
• Support residence hall openings, closings, room transitions, and special campus projects.
• Conduct routine inspections and walkthroughs of residence halls to support operational readiness for the Fall and Spring semesters.
• Maintain professional communication with supervisors, team members, and campus stakeholders to ensure effective coordination of work activities.
• Contribute to a positive customer service culture by providing responsive and courteous support to the campus community.

Operational Support

• Complete assigned tasks accurately, efficiently, and within established deadlines.
• Assist in maintaining overall warehouse productivity, efficiency, and service quality.
• Participate in departmental training and safety programs as required.

Perform other duties as assigned to support Auxiliary Services operations.

High school diploma or equivalent.

Valid driver's license with an acceptable driving record.

Ability to understand and follow written and verbal instructions.

Ability to work independently as well as collaboratively in a team environment.

Strong organizational skills and attention to detail.

Ability to manage multiple tasks and prioritize work effectively.

Commitment to safety, customer service, and operational excellence.

Previous experience in warehouse operations, moving services, logistics, facilities support, or related fields.

Experience with inventory management and material handling.

Basic knowledge of furniture assembly, repair, or maintenance techniques.

Experience working in a higher education or customer service environment preferred.

Forklift or material handling equipment experience is a plus.

The employee must regularly lift and/or move up to 75 pounds.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.

While performing the duties of this job, the employee is regularly exposed to wet or humid conditions (non-weather); extreme cold (non-weather) and extreme heat (non-weather).

Customer Service Excellence

Teamwork and Collaboration

Safety Awareness

Accountability and Dependability

Adaptability and Flexibility

Communication Skills

Time Management and Organization

Attention to Detail

We offer a complete benefits package to full-time employees and part-time employees who regularly work 20 hours or more per week including health care, dental, vision, retirement, life insurance, short-term disability, long-term disability, legal insurance, accident, critical illness, hospitalization, tuition remission, holidays, vacation, and sick leave.

Hampton University

200 William R. Harvey Way Hampton, Virginia, 23668

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