Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Customer Service Representative

Oldcastle BuildingEnvelope

Customer Service Representative Waxahachie, TX Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE and help us build the future. What You Get To Do: Serve as a primary point of contact for customers as part of a collaborative customer service team. Provide professional and timely communication to customers via phone and email, demonstrating respect, responsiveness, and a positive "can-do" attitude. Maintain ownership of customer requests from initial contact through resolution, ensuring accurate and timely follow-up. Provide customers with order status updates, estimated timelines (ETAs), product information, and service-related support. Handle a high volume of inbound customer calls while maintaining professionalism and efficiency. Monitor and manage a shared email inbox with the team, ensuring all inquiries are addressed in a timely manner. Research customer accounts, order history, and quotes to troubleshoot issues and provide accurate responses. Investigate and resolve issues related to customer orders, quotes, and account activity by working with internal teams. Communicate effectively with internal departments and Sales to gather information and resolve customer concerns. Maintain clear and consistent communication with customers, internal teams, and Sales regarding order status and issue resolution. Make order updates and changes as needed, ensuring accuracy and proper documentation. Perform general administrative tasks such as filing documents and maintaining records. Prioritize workload based on urgency and customer impact while managing multiple tasks in a fast-paced environment. Ensure all customer communication is handled in a timely, professional, and consistent manner. Meet established performance expectations and key performance indicators (KPIs), with ongoing support and guidance from management. What We Are Looking For: High School diploma or equivalent (GED) required. Minimum of 3 years of customer service experience, preferred. Experience in technical fields such as doors, windows, aluminum systems, aluminum products, partitions, or similar industry is preferred. Proficient in computer use and comfortable working with multiple systems and software (PC-savvy). Strong written and verbal communication skills. Strong organizational and time management skills with the ability to multitask and prioritize effectively. Strong attention to detail and problem-solving skills. What OBE Offers You Benefits that benefit you industry competitive benefits at the lowest cost to the employee Work-life balance PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work A pay-for-performance culture with potential for annual raises and bonuses Training We will equip you with the knowledge and skills you need to succeed OBE Privacy Policy OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Waxahachie, TX vacancy
  • $750 per week

     ...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative... 
    Suggested
    Part time
    Casual work
    Remote work
    Flexible hours

    AFG

    Waxahachie, TX
    4 days ago
  •  ...Join OBE As a Customer Service Representative From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that... 
    Suggested

    Oldcastle BuildingEnvelope

    Waxahachie, TX
    1 day ago
  •  ...Pet Supplies Plus in Waxahachie, TX is seeking a Retail Pet Store Associate to deliver friendly customer service and pet-care guidance. You’ll greet neighbors, assist with selecting food and supplies, and manage transactions at the POS. Join a team that values a flexible... 
    Suggested
    Flexible hours
    Weekend work

    Pet Supplies Plus

    Waxahachie, TX
    2 days ago
  •  ...TX. You will oversee a team of Associates at the front of the store, ensuring prompt, courteous service and loyalty program promotion, while modeling outstanding customer service and maintaining store organization. You will train Associates, manage POS coverage, address... 
    Suggested

    The TJX Companies , Inc.

    Waxahachie, TX
    2 days ago
  •  ...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team... 
    Suggested
    Start working today
    Local area

    U-Haul

    Waxahachie, TX
    1 day ago
  •  ...communities healthy, fed, clean and safe. Primary Purpose The Customer Account Partner (CAP) at Univar Solutions is responsible for the...  ...customer, you will act both as an advocate for our products and services, and as a champion for our customers. Your job is to ensure... 

    Univar

    Waxahachie, TX
    2 days ago
  • $14 per hour

     ...Account Representative Share Apply Full-time Starting at $14.00 per hour We are Hiring Immediately! It's Your Career. Own it!...  ...immediately talented team members that provide great customer service in a retail type environment. customer account reps that... 
    Hourly pay
    Full time
    Immediate start

    Rent-A-Center

    Waxahachie, TX
    4 days ago
  •  ...Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing... 

    Lowe's

    Midlothian, TX
    1 day ago
  •  ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions... 
    Contract work
    Part time
    Local area

    Dollar Tree

    Waxahachie, TX
    4 days ago
  •  ...Field Customer Care Representative Trainee Ellis County-Waxahachie, 122 N US HIGHWAY 77, Waxahachie, Texas, United States of America Job Description...  ...Bureau Casualty Insurance Company | Department: Policy Services - CAAP This position provides prompt, courteous, and knowledgeable... 
    Traineeship
    Casual work
    Work at office

    Texas Farm Bureau

    Waxahachie, TX
    2 days ago
  • $13 - $16 per hour

    Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness... 
    Hourly pay
    Full time
    Flexible hours

    Ace Hardware

    Waxahachie, TX
    4 days ago
  • $17 per hour

     ...providing assistance to Members through product knowledge and customer service. Ensures that all produce meets or exceeds company quality...  ...with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position... 
    Weekly pay
    Part time
    Work experience placement
    Seasonal work
    Flexible hours

    BJ's Wholesale Club

    Waxahachie, TX
    8 hours ago
  • $13 - $16 per hour

    Circle K Cashiers provide fast and friendly service to customers by operating the register, handling cash transactions, restocking shelves, preparing coffee and food items, and keeping the store clean and organized. Employees may also assist with fuel transactions and... 
    Hourly pay
    Flexible hours

    Circle K

    Waxahachie, TX
    4 days ago
  • $12 - $15 per hour

    Family Dollar is seeking Cashiers to assist customers, operate cash registers, and support daily store operations. Cashiers are responsible...  ...Family Dollar Cashiers are responsible for providing customer service, operating registers, handling cash transactions, assisting... 
    Hourly pay
    Full time
    Part time

    Family Dollar

    Waxahachie, TX
    1 day ago
  • $15 - $18 per hour

    Best Buy Cashiers and Customer Service Associates assist customers with purchases, returns, exchanges, and general product questions while providing a friendly in-store experience. Responsibilities include operating the register, handling cash and card transactions, assisting... 
    Hourly pay

    Best Buy

    Waxahachie, TX
    2 days ago
  • $14 - $18 per hour

    Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position... 
    Hourly pay
    Full time

    Tractor Supply

    Waxahachie, TX
    1 day ago
  • $14 - $21 per hour

    Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering... 
    Hourly pay
    Full time
    Shift work
    Weekend work

    Goodwill

    Waxahachie, TX
    4 days ago
  • $100k

     ...elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect - every...  ...opportunity to introduce the latest technology and services, thriving on the challenge to make your... 
    Full time
    Temporary work
    Local area
    Afternoon shift

    AT&T

    Waxahachie, TX
    2 days ago
  • $15 - $22.5 per hour

    Whole Foods Cashiers provide customer service, operate registers, bag groceries, assist customers with purchases and store questions, restock front-end items, and maintain a clean checkout area. This position typically pays $15-$22.50 per hour depending on location and... 
    Hourly pay

    Whole Foods

    Waxahachie, TX
    4 days ago
  • $17 per hour

     ...Retail Client Merchandising Representative General Information Company: CRO-US Location: WAXAHACHIE, Texas, 75165 Ref #...  ...willing to transport required materials. Retail and/or customer service experience preferred. At CROSSMARK , we keep things simple... 
    Weekly pay
    Temporary work
    Part time
    Flexible hours
    Weekend work
    Afternoon shift

    Acosta Group

    Waxahachie, TX
    3 days ago
  • $45k - $80k

     ...Insurance Account Representative As Insurance Account Representative for Adam Rope State...  ...vital to our daily business operations and customers' success. You grow our agency through...  ...proactively marketing relevant products and services. Grow your career as you improve your... 

    Adam Rope: State Farm Agent

    Waxahachie, TX
    4 days ago
  •  ...and supporting operational tasks. This role emphasizes the importance of teamwork and operational excellence, aiming to enhance the customer experience. Ideal candidates will have a high school diploma, relevant experience, and proficiency with technology. Flexibility in... 

    Ulta Beauty

    Waxahachie, TX
    4 days ago
  • $16 - $19 per hour

     ...Walgreens is seeking Customer Service Associates to assist customers, operate cash registers, and support daily retail store operations. Customer Service Associates are responsible for greeting customers, operating the register, processing cash and card payments, assisting... 
    Hourly pay
    Full time
    Part time
    Shift work
    Night shift
    Weekend work

    Walgreens

    Waxahachie, TX
    15 hours ago
  •  ...energetic banking associate to engage clients in the lobby, educate on self-service options, and efficiently process cash transactions. You will build client relationships, uncover needs, and steer customers toward appropriate financial solutions while upholding rigorous risk... 
    Weekend work

    Bank of America

    Waxahachie, TX
    15 hours ago
  • $69k

     ...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position...  ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications... 
    Remote job
    Work from home
    Flexible hours

    HMG Careers

    Waxahachie, TX
    more than 2 months ago
  • $17 - $23 per hour

    ALDI is seeking Customer Service Associates to work as Cashiers and Stockers supporting daily store operations in a fast-paced grocery store environment. Associates are responsible for operating the cash register, assisting customers, stocking shelves, unloading deliveries... 
    Hourly pay
    Full time
    Shift work
    Day shift
    Early shift

    Aldi Inc.

    Waxahachie, TX
    4 days ago
  • $790 per week

     ...Searching for a customer service job? Before you apply — this pays you to share your opinion, not answer phones. No customer service experience needed. Focus Group Panel is real market research — actual companies paying for honest feedback on their products and services... 
    Full time
    Part time
    Remote work

    Focus Group Panel

    Waxahachie, TX
    15 hours ago
  • $45 per hour

     ...ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and...  ...big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home... 
    Hourly pay
    Weekly pay
    Extra income
    Temporary work
    Part time
    For contractors
    Seasonal work
    Remote work
    Work from home
    Flexible hours

    GL1

    Ennis, TX
    15 hours ago
  •  ...Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's...  ...offerings. Coordinates the activities of Sales Representatives for outside vendors with HPG offerings...  ...a company vehicle. Provides excellent customer service to all internal and external... 
    Temporary work
    Work at office
    Relocation

    Helena Agri-Enterprises, LLC

    Waxahachie, TX
    1 day ago
  • The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. The role ensures offices are fully equipped, functional, and aligned with brand standards by providing hands‑on operational, technical, and logistical...
    Part time
    Work experience placement
    Seasonal work
    Work at office
    Relocation
    Flexible hours

    H&R Block

    Waxahachie, TX
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!