Warehouse Associate

Warehouse Associate – Receiving DepartmentEverything Shepherd ships out starts with what comes in. The Warehouse Associate – Receiving Department is the first checkpoint for every product that enters the branch — and the first line of defense for inventory accuracy across the entire operation.This is not just unloading trucks. You are the person who confirms that what a vendor shipped is what Shepherd actually ordered, in the right quantity and the right condition, before it enters inventory. When receiving is done right, the shipping team pulls orders that are actually there, the counter has stock it can trust, and fill rates hold. When it is not, the error hides in a bin until a customer's order comes up short.This role is for someone who checks the details when the freight is stacking up, who catches the discrepancy before it becomes an inventory ghost, and who understands that accurate receiving is where every Shepherd promise begins.Work Shift and Hours:Monday - Friday, 5:00am - 2:00pmCompensation Details:The expected pay rate for this position is starting between $20.00 - $22.00 per hour depending on experience.How This Role Connects to Our Compass:We Keep Our Promises: Accuracy starts at the receiving dock. Every promise Shepherd makes downstream depends on what you verify coming in. Right product, right count, right condition — checked against the packing slip and PO before it ever reaches a bin. If it's wrong when it arrives and you catch it, a customer never feels it.We Stay Hungry: You notice the vendor who ships short every time, the freight that always arrives damaged, the put-away sequence that could be faster. You surface the pattern, not just the one-off — and you look for a smarter, cleaner way to receive.We Grow Together : Receiving does not work alone. You coordinate with purchasing on discrepancies, with the warehouse floor on put-away, and with shipping on priority freight. When your communication is clean, the whole branch runs on inventory it can trust.We Own It: You do not let a discrepancy walk into inventory. If freight is short, damaged, or wrong, you document it and resolve it before it's received. If something looks off, you stop and ask. Ownership in receiving means the error is caught here — not discovered three orders later.We Go Above & Beyond: You get today's freight received and put away today, so it's pickable when the floor needs it. You flag recurring vendor problems before they cost a fill rate. You see what's coming off the truck and you get ahead of it.Key Outcomes - Organized by what matters, not just what you do.Inbound Receipt & VerificationUnload inbound freight safely and inspect every shipment for damage, shortage, or error at the point of deliveryVerify received product against the packing slip and purchase order — right item, right quantity, right condition — before it enters inventoryRecord receiving transactions accurately and promptly in the warehouse management systemCoordinate with purchasing on receiving discrepancies so they are resolved, not just notedPrioritize time-critical and backordered inbound freight so waiting orders keep movingDiscrepancy & OS&D HandlingDocument all overages, shortages, and damages (OS&D) clearly and immediately — with the detail purchasing needs to actResolve inbound discrepancies before the product is received into inventory, not after it has been put awayTreat every receiving discrepancy as a signal, not an inconvenience — flag recurring vendor or carrier problems to the Warehouse Manager for root cause reviewSet aside and clearly tag freight that cannot be verified, rather than guessing it into inventoryPut-Away & Inventory IntegrityPut received product away accurately to the correct bin locations so it is pickable the same shift it arrivesConfirm bin locations are current and report location discrepancies before they cause pick errors downstreamHandle inbound returns (RMAs) and vendor credits per Shepherd standards, keeping the receiving area clear of unresolved productProtect the accuracy of the count — receiving is where inventory integrity startsEquipment, Safety & FacilityOperate pallet jacks, hand trucks, and receiving equipment safely and in compliance with Shepherd standardsConduct pre-shift equipment checks and report maintenance needs before they become failuresKeep the receiving dock and staging area organized, labeled, and clear of hazards — aisles open, freight not left blocking the floorMaintain safety compliance at your workstation and alert leadership to unsafe conditions immediatelyContinuous ImprovementSurface workflow friction, recurring receiving errors, or put-away inefficiencies to the Warehouse ManagerCross-train on shipping and warehouse floor functions to build team flexibilitySupport onboarding of new receiving team members by modeling accuracy standards and Shepherd valuesWhat Success Looks Like - After 90 days, you and your Manager should both be able to point to these markers:Inbound freight is received accurately — verified against the packing slip and PO — every shiftOverages, shortages, and damages are documented and resolved the same day they occur, before product enters inventoryReceived product is put away to correct bin locations and is pickable the shift it arrivesThe receiving dock is organized, hazards are addressed, and equipment is maintained every shiftYou have surfaced at least one meaningful improvement — a verification habit, a put-away sequence, a recurring vendor catch — in your first 90 daysShipping and counter sales can trust that the inventory they pull from is actually thereWho Thrives Here - This role is a strong fit if:You take ownership of accuracy without being reminded — you do not receive something into inventory you are not sure aboutYou pay attention when the freight is stacking up, especially on the details others rush pastYou treat the receiving dock like a quality checkpoint, not just an unloading zoneYou communicate clearly and directly — with your team, with purchasing, with shippingYou stay steady when deliveries pile up and priorities shiftYou care about the work being right, not just doneYou want to be part of a team that notices when you do the job wellQualifications & RequirementsHigh school diploma or equivalent requiredPrior receiving, warehouse, or fulfillment experience preferred; motivated entry-level candidates will be consideredForklift or pallet jack certification required or ability to obtain within 30 days of hireFamiliarity with warehouse management systems and standard computer tools (Excel, email) preferredAbility to lift up to 60 lbs. regularly and stand for extended periodsAbility to successfully complete pre-employment screening requirementsThis job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.Why should you join Shepherd Electrical Supply?At Shepherd Electric Supply, excellence in service, pricing, and products has been our mission since 1892. As the oldest wholesale electrical distributor in the Baltimore/Washington area, we take pride in our exceptional customer service and extensive inventory.We have a rich history of partnering with industry leaders like Siemens and Eaton, and our commitment to quality and innovation has made us a trusted name in the industry. Join our team and be a part of our legacy!Apply now and find out what's next for you.Equal Opportunity Employer/Vet/Disabled