Relationship Banker Business Specialist

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and fostering an inclusive workplace culture where employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Banking Business Specialist in PNC’s Retail organization, you will be based in Brick, NJ. PNC is an in‑office company that encourages collaboration and support for employees to thrive. Sponsorship for employment visas or participation in STEM OPT will not be provided for this position. Job Description Acquires and expands share of wallet for Consumer and Business Banking opportunities under 2MM in sales revenue, achieving results through leadership and collaboration with ecosystem partners; responsible for proactive lead generation, appointments, and delivering a differentiated client experience from acquisition through onboarding and servicing. Manages lead and referral generation, leveraging product knowledge to grow share of wallet and attract new consumer and business households; translates client information into actionable sales strategies and generates quality referrals. Develops ecosystem leadership inside and outside the branch as a trusted advisor, coordinating with partners such as PNCWM, PNC Private Bank, Business Banking and Mortgage to meet client needs and manage follow‑up. Provides advanced conversation skills and hospitality management to differentiate client experience, solving problems courteously and escalating when necessary, advocating across product, support, operations, and other departments. Collaborates with branch team to identify opportunities and create referrals, working closely with the Branch Manager and Business Banker to expand share of wallet. Creates client loyalty by engaging in lobby activities, educating clients on technology, tools, and resources, and applying product knowledge to mitigate and solve customer problems effectively. Manages risk by adhering to all policies and procedures, demonstrating sound judgment within established limits and participating in branch daily operations efficiently. PNC Employees take pride in our reputation and expect employees to be: Customer Focused – knowledgeable of values and practices that align customer needs and satisfaction as primary considerations in all business decisions. Managing Risk – assessing and effectively managing all risks associated with their business objectives and activities to ensure adherence to PNC’s Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for this role. The following are required or preferred: Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Banking Products Business Acumen Customer Experience Management Digital Awareness Effective Communications Managing Multiple Priorities Matrix Management Prospecting Selling Understanding Customer Needs Work Experience Roles at this level typically require a university or college degree with less than 1 year of professional experience, or a comparable combination of education, job‑specific certification(s), and experience (including military service). Successful completion of a formal development program may also be considered. Education Bachelor’s degree Certifications No required certifications. Licenses Applicants will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Pay Transparency Base Salary: $57,750.00 – $96,250.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible, with payment based on company, business, and/or individual performance. Benefits PNC offers a comprehensive range of benefits including medical and prescription drug coverage with an HSAs, dental and vision, life insurance, short and long‑term disability, 401(k) with company match, pension and stock purchase plans, dependent care reimbursement, child/elder care assistance, adoption and doula reimbursement, educational assistance, and a wellness program. Paid time off varies: 9 personal days, 11 paid holidays, 15–25 vacation days, and other leave as per eligibility. Disability Accommodations Statement If an accommodation is required during the application process, please contact us at View email address on click.appcast.io with “accommodation request” in the subject line and include your name, the job ID, and your preferred method of contact. For phone assistance, call View phone number on click.appcast.io and say “Workday.” All information will be kept confidential and used only to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. The position is subject to FDIA and SAFE Act/FINRA requirements prohibiting hiring of individuals with certain criminal histories. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in hiring practices. #J-18808-Ljbffr PNC