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Global IT Support Manager - Lead a Distributed Team

Roku, Building C

Roku is seeking a senior IT Infrastructure & Support leader to run a global, decentralized team across EMEA and India, delivering enterprise‑end user support with a strong emphasis on automation and self‑serve models. You'll set process, coach managers, and own incident response, onboarding, and executive support. This hands‑on role requires depth in endpoint and identity stacks, cross‑region collaboration, and the ability to manage service desk workflows (Jira Service Management) and SLAs while #J-18808-Ljbffr Roku

Vacancy posted 3 days ago
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