Kitchen Operations Manager

Benefits: 401(k) matching Company parties Flexible schedule Free food & snacks Free uniforms Health insurance Opportunity for advancement Paid time off Tuition assistance Role Summary: Work with the Director - Back of the House (BOH) + Financial Management to ensure excellence in BOH Operations and Financial Management. This role is a key leader in ensuring Chick-fil-A Sand Springs succeeds in: Financial stewardship through Food Cost, Labor Cost, and Repairs & Maintenance Annual & Quarterly Planning Back of House Staffing and Operations Leadership and People Development of the Back of House Team Vision and Service Model compliance General Responsibilities: Develop a growth-oriented, hospitality-focused team culture emphasizing food safety, product knowledge, stewardship, excitement, and generosity. Incorporate this into training, communication, and daily culture. Maintain alignment with the Operator and the Director - Back of the House + Financial Management. Ensure stewardship systems are implemented throughout the restaurant. Create a center of excellence by developing, leading, and implementing systems for high performance and innovation. Support scheduling, shift changes, and coverage for call-offs and no-shows. Handle disciplinary actions and documentation for team members not meeting standards. Participate in hiring processes, including resume screening, interviews, and reference checks. Ensure team leaders enforce discipline and adhere to Chick-fil-A standards and policies. Drive sales growth, creativity, and innovation within the team. Approve schedules and ensure proper coverage. Follow and coach adherence to Chick-fil-A standards and procedures. Skills: Strategic thinking, goal-oriented, tech-savvy Excellent communication skills, especially in handling difficult situations Dependable, mature, results-oriented Detail-oriented and observant Strong network and community contacts Creative, flexible, self-starter Good business sense and achiever mentality Effective written and verbal communication Strong project and time management skills Unquestionable integrity and professional representation Relationship-building skills Ability to work independently and in teams Servant leadership and stewardship mindset Preferred Qualifications: Bachelor's degree or higher, preferably in business or culinary arts Leadership experience in foodservice operations Minimum 2 years of experience Bilingual in English and Spanish This is a full-time position requiring excellent time management, self-direction, and organizational skills. The candidate must master all roles within the restaurant. Additional Benefits: Affordable healthcare Flexible schedule Employee discount Eligibility for free college after 30 days of employment #J-18808-Ljbffr Chick-fil-A Sand Springs