LifeCafe Supervisor

Position Summary The LifeCafe Supervisor oversees the daily shift operations in the LifeCafe. They deliver a high-quality experience to the members, and motivate staff to ensure excellent customer service. They also monitor food quality and speed of service ensuring a positive member and guest experience. Job Duties and Responsibilities Manages LifeCafe shift operations while making schedule adjustments based on traffic flow Acts as daily shift leader by providing a high level of customer and team support Ensures team members prepare menu items correctly and service customers in a professional manner Provides promotion and disciplinary recommendations to the Manager Manages light food prep responsibilities Quickly and efficiently responds to member questions, comments, and concerns Position Requirements High School Diploma or GED CPR/AED certification required within the first 30 days of hire ServeSafe certification with the first 60 days of hire Ability to routinely and repetitively bend to lift more than 20 lbs. Ability to work in a stationery position and move about the Cafe for prolonged periods of time Night and weekend availability is required based on the business needs Preferred Requirements 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere Pay This is an hourly position with wages starting at $17.25 and pays up to $20.50, based on experience and qualifications. Benefits All team members receive the following benefits while working for Life Time: A fully subsidized membership Discounts on Life Time products and services 401(k) retirement savings plan with company discretionary match (21 years of age and older) Training and professional development Paid sick leave where required by law Full-time Team Members are eligible for additional benefits, including: Medical, dental, vision, and prescription drug coverage Short term and long term disability insurance Life insurance Pre-tax flexible spending and dependent care plans Parental leave and adoption assistance Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave Deferred compensation plan, if the team member meets the required income threshold Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ABOUT US With over 160 athletic country clubs and offerings for everyone from 90 days to 90 years, Life Time’s comprehensive ecosystem goes beyond the idea of “fitness” to encompass all aspects of well-being. Every career here supports the goal of people living happier, healthier lives. Life Time provides entertaining, educational, friendly and inviting experiences of uncompromising quality that empower everyone to live a healthy and happy life. You belong at Life Time. We promote an inviting community that supports everyone on their path to a healthy way of life.