Commercial Service Technician

Job Opportunity At Pilot CompanyPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law. Military encouraged to apply.Bring your technical talent to the Pilot team! This opportunity is not too good to be true; you'll receive an annual company performance-based bonus, enjoy weekends off, and have no on-call requirements. You'll be dispatched from home, work 45-50+ hours per week, and be paid port to port.We provide a company service vehicle, tools, equipment, cell phone, and iPad (personal tools are also allowed). You will play an important part in keeping approximately 15 store locations running smoothly throughout the Phoenix, AZ region.The purpose of this role is to perform installations, preventive maintenance, and repairs on facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical systems within various food and retail locations.Responsibilities include:Respond to service requests; troubleshoot, diagnose, and repair equipment in accordance with warranty requirements and industry standardsCommunicate repair status with the service technician supervisor and store managementComplete same-day work order notes and submit them to your supervisor; ensure proper charge allocationsMonitor and maintain adequate stock levelsMaintain service vehicle, tools, and uniforms to company standardsDiagnose and repair fuel dispensers, replace fuel filters, and work on fuel security systems (training provided)Inspect facility interiors and exteriors for safety and maintenance issuesPerform preventive maintenance on equipment, including but not limited to: rooftop HVAC units, split systems, ice machines, standalone refrigeration, fryers, and other food service equipmentEnsure all repairs and work activities comply with OSHA and Pilot Company regulationsModel company values and support exceptional guest and team member experiencesFollow all rules, policies, procedures, and safety standards established by Pilot CompanyQualifications:This position requires candidates to be legally authorized to work in the United States without employer sponsorshipHigh school diploma or equivalent requiredValid state driver's license and positive driving record requiredMinimum 3 years of recent commercial HVAC service experience required; EPA Universal 608 certification requiredMinimum 3 years of recent experience repairing commercial cooking or refrigeration equipment requiredBasic knowledge and ability to repair commercial plumbing and electrical systemsBasic understanding of OSHA guidelines (OSHA 10 training provided)Strong analytical, problem-solving, and communication skillsAbility to work independently with minimal supervisionIntermediate mathematical abilityAbility to read and interpret site drawingsStrong attention to detail and customer service skillsAbility to work in congested areas during business hoursAbility to collaborate effectively with internal departmentsTravel requirements less than 10%Physical Requirements:Ability to climb laddersLift and carry up to 50 lbsWork in inclement weatherAbility to bend, stoop, twist, crawl, and kneelParticipate in company-sponsored training, including safety trainingAdditional Information:Weekly payMedical, dental, vision, life insurance401(k) with company matchTuition assistanceAdoption assistancePaid Time Off (PTO)Fuel discountCompany-provided uniforms, including boots, jackets, shirts, and pantsBoots reimbursed up to $150 annuallyPants reimbursed up to $200 annuallyAll required PPE provided