Import Specialist (Cleveland)

We are looking for a dynamic individual with a passion for logistics, operations and service; someone who can build relationships and has strong communication and operational skills. You will be responsible for supporting the operations side of this branch. This is a great opportunity that will challenge you in all the right ways.

Essential Duties and Responsibilities

• Receive, review, and process import documentation for accounts.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Work with Brokerage or CFS to coordinate and monitor the release of goods from the carrier, Customs, or other governmental agency examinations that may be required.
• Obtain and create quotes for shipments and source best method of transportation.
• Communication with overseas agents to ensure proper pre-alerts and documentation.
• Obtain and create quotes for shipments and source best method of transportation.
• Continue to explore different options to reduce cost, and increase revenues.
• Track and trace shipment and provide updates to clients and sales.
• Uphold a strong and professional relationship with airlines, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assisting as backup for alternate accounts.
• Perform other duties as assigned.
• Must be able to work at the Branch, this is not a remote role
• Must be able to perform all essential job functions with or without accommodations

Preferred Qualifications

• High School Diploma or GED required.
• Prior experience is not required as training in all aspects of international logistics will be provided
• Knowledge on incoterms
• Demonstrates excellent written and verbal communication skills; along with math skills for dimension conversions
• Intermediate to Advanced PC skills - MS Office
• Highly organized
• Professional and courteous demeanor.
• Displays a flexible and open-minded willingness to adapt to new environments and be a team player.