Assitant General Manager

About Dalida

Dalida is a California Eastern Mediterranean restaurant rooted in heritage, craft, and community. We express the region’s depth and warmth through hyper-seasonal California ingredients, creating food that is soulful, refined, and deeply connected to place. Our hospitality is generous, human, and centered on the belief that many stories can share one table—and that every team member helps create that experience.

Dalida has already garnered significant acclaim, including:
• Recognition by the James Beard Foundation as a semifinalist for Best Chef: California
• Featured as “Recommended” in the Michelin Guide within six months of openingOur true success, however, comes from a diverse, inclusive team that grows, learns, and celebrates together.

Job Summary:

We are seeking a dynamic, experienced, and highly motivated Assistant General Manager to play a key leadership role in our restaurant's daily operations, team development, and overall success.

This position requires a strong operational leader with a deep understanding of fine dining hospitality, exceptional attention to detail, and the ability to consistently translate high standards into outstanding service. Working closely with the General Manager, the AGM will be responsible for driving service excellence, developing a high-performing team, maintaining operational discipline, and ensuring every guest experience reflects our commitment to hospitality.

The ideal candidate is a team player, proactive, decisive, and solutions-oriented, with the confidence to lead a busy dining room, make sound decisions under pressure, and hold themselves and others accountable. They understand how to balance genuine warmth with professional standards, operational efficiency with thoughtful service, and individual development with team performance.

Key Responsibilities:

Service & Guest Experience

• Lead daily front-of-house operations, ensuring polished, attentive, and consistent service.
• Maintain a strong presence on the floor, anticipating guest needs and supporting the team throughout service.
• Handle guest feedback and service recovery with professionalism, empathy, and sound judgment.
• Oversee reservations, seating strategy, and service pacing to maximize both guest satisfaction and operational efficiency.
• Work closely with the culinary and beverage teams to ensure seamless communication and execution.

Team Leadership & Development

• Recruit, train, coach, and mentor FOH employees to build a knowledgeable, confident, and engaged team.
• Establish clear expectations, provide constructive feedback, and hold team members accountable to service standards.
• Lead pre-shift meetings, ongoing training, and daily service briefings.
• Foster a respectful, collaborative, and inclusive workplace where employees feel supported and motivated.
• Support employee performance management and consistent application of company policies.

Restaurant Operations

• Perform staff scheduling, labor management, and daily operational planning.
• Monitor service standards, cleanliness, organization, and overall restaurant presentation.
• Support inventory management, ordering, and cost-control initiatives.
• Ensure compliance with food safety, sanitation, and workplace regulations.
• Identify opportunities to improve systems, team efficiency, and the overall guest experience.
• Take ownership of restaurant operations in the General Manager's absence.

Administrative & Operational Management

• Support the General Manager in overseeing daily administrative operations, ensuring efficiency, accuracy, and compliance with company standards.
  
• Review employee timecards, attendance records, and payroll information to ensure accuracy and timely submission.
  
• Oversee daily financial procedures, including cash handling, POS reconciliation, sales reporting, and accurate closing documentation.

Other duties as needed.

Qualifications:

• 3+ years of experience in a restaurant management or supervisory role
• Strong leadership, interpersonal, and communication skills
• Knowledge of restaurant operations, cost control, and POS systems
• High standards for hospitality, service, and cleanliness
• Ability to work in a fast-paced environment with grace under pressure
• Availability to work evenings, weekends, and holidays as needed
• Food Handler and Alcohol Service Certification (as required by local law)

Benefits:

• Competitive salary 

• Health, dental, and vision insurance

• Paid time off and holidays

• Professional development opportunities

• Dining discounts and staff perks