Customer Success Lead - Build a New Vertical
Springworks
Springworks is launching a new Customer Success vertical in the United States. We seek a proactive, customer-focused specialist to own onboarding, retention, and expansion strategies, working with Sales to convert opportunities and shape scalable CS processes. You’ll build the first CS operating model, define customer journeys, health scoring, and renewal processes while partnering with Product, Operations, and Support to deliver measurable value to our customers. #J-18808-Ljbffr Springworks
$130k - $180k
...About Autumn Autumn is building the AI operating system... ...are now hiring our Founding Customer Success & Operations Lead to build the function that... ..., and expansion Get new hotels live quickly, with... ...seat building an AI native vertical software company in a massive...SuggestedFull timeContract workWork at officeImmediate start- ...Miro is seeking a GTM Lead for Fashion to drive strategy, go-to-market, and commercial success for a new vertical. You’ll report to the Head of Professional Services and work with... ...Go-to-Market teams worldwide. You will build fashion solutions, identify opportunities across...SuggestedWorldwide
$165k
...designed for the world's leading consumer goods... ...platform. Our solutions help customers continuously optimize commercial... .... Our Customer Success organization is the... ...organizational change, build internal capabilities,... ...passionate about learning new industries and business...SuggestedHourly payFull timeLocal area$121k - $151k
...environment, are interested in building something meaningful... ...in. The Opportunity Customer expectations are... ...Customer Support Solutions Lead, you'll partner closely... ...building automations, testing new technologies, and using... .... Establish clear success measures for AI,...SuggestedCasual workWork at officeLocal area- ...manual workflows. This company is building a modern accounting and finance platform... ...product-market fit, a growing customer base, and backing from leading technology investors. About The... ...looking for a leader to own Customer Success and build the function responsible...SuggestedFull time
$130k - $170k
We are seeking a Customer Success Lead with 6+ years of experience to lead a small... ...for our medical practice vertical. Responsibilities Leading... ...and healthy customer base. Building experiments to deliver on success... ...and maximum target for new hire salaries across all U.S...Full timeWork at officeWork from home$128k - $160k
Customer Experience Director (New York, NY) Please Note: B Lab is not working... ...businesses to successfully engage with B Lab's... .... The function also leads the continuous improvement... ...strategies. Build a culture of continuous... ...across regions and verticals. Partner with Product...Full timePart timeWork at officeLocal areaRemote workFlexible hours- ...About Nebex Nebex is building institutional-grade market infrastructure... ...Overview Nebex is seeking a Customer Success Manager to manage... ...to shorten time-to-value for new ecosystem participants. Monitor... ...Works closely with: Engineering Lead, CEO, BD Supply Side, BD Buy...Contract workFor contractors
$260k - $340k
...fast. We're serving great customers like Datadog, 1Password, Cursor... ...As Head of Customer Success US, you will help companies rethink... ...lasting business value. You will build and lead the US Customer Success... ...our US approach, and pioneer new ways to deliver customer outcomes...Work at officeWork from homeFlexible hours$268.5k - $330k
...companies thrive in the new AI-first era of... ...work for leading global organizations... ...management and empower our customers to completely... ...Financial Services vertical, specifically... ...and ensure customer success WHO YOU ARE 7+ years... ...opportunities and building out a new territory...Work experience placementWork at officeShift work3 days per week$238k - $297.5k
...companies thrive in the new AI-first era of... ...work for leading global organizations... ...management and empower our customers to completely... ...across the Insurance vertical. This is a hunter... ...enterprises, building executive relationships... ..., Customer Success, Marketing, Legal,...Live inWork at officeShift work3 days per week$30.42 - $44.76 per hour
About the TeamOn the New Verticals team, our mission is to build the future of local commerce... ...Flower segments. You’ll lead the sales cycle and close... ...dynamic personality with a customer-focused mindset.You are creative... ...or hidden, barriers to success have no place at DoorDash...Hourly payWork at officeLocal areaRemote workHome officeFlexible hoursNight shift- ...About Clark Clark is building the trust infrastructure for the... ...Executives to drive growth across new and existing customers. As one of the earliest... ...closely with Customer Success and Implementation to ensure... ...services Experience with vertical SaaS or workflow software...Full timeRemote work
- ...About Autumn Autumn is building the AI operating system... ...85% of calls into customers with a one-call close because... .... You will own new business from first... ...cleanly. Make sure Customer Success has the context needed... ...Have sold vertical SaaS to owner operated...Full timeTemporary workWork at officeLocal area
$100k - $150k
...is transforming how leading organizations manage customer and patient interactions... ...close Drive net-new revenue across mid-... ...in the 6 figures Build relationships with... ..., Customer Success, and leadership Help... ...startup environment Vertical Focus You’ll specialize...Full time$230k - $260k
...think together. We're building one place where your knowledge... ...(our employees) are customer zero in bringing this... ...:The CX Strategy & Ops Lead is responsible for... ...playbooks.Introduce and track new metrics to ensure our... ...customer support and success strategy and operations...Local area- Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best‑in‑class customer success program. As Cambio’s Customer... ...Onboarding: Manage the Customer Success team to onboard new customers onto the Cambio platform, ensuring a smooth transition...
- ...Customer Success Lead Zip Security is looking for our first dedicated Customer Success Lead to own... ...stalls. At the same time, you'll build the playbooks, metrics, processes, and... ...enable automated management at scale, new government initiatives are surfacing global...Work at officeFlexible hours
$100k - $150k
...intelligence they can trust and stand behind. The Customer Success Lead owns the post-sale relationship: developing the agreement for new clients once demo and interest have been... ...utilizes. You will be expected to scope, build, and troubleshoot those integrations yourself...Local areaRemote workWork visaFlexible hours- We are a pre-Series A startup building AI Agents for CPAs/Accounting teams... ...looking for someone to own the customer relationship from onboarding through ongoing success. This isn't a "send NPS surveys... ...should be the type who figures out new software quickly and enjoys it....Work at officeRemote workWeekend work
- ...Customer Success Consultant ZS is a place where passion changes lives.... ...you'll do: Customer Success Lead on the Zaidyn Commercialization... ...point of contact for customers, building trusted, consultative... ...identifying and championing new ideas that improve the customer...Work at officeLocal areaWork from homeWorldwideFlexible hours
- ...excellent seed round and rapid customer adoption, we’re expanding our customer success team to keep up with... ...ideally in legal tech or other vertical SaaS. You have: A passion for building deep, trusted... ...founding Customer Success Lead, you won’t just support customers...Work at office
$36.3 - $39.93 per hour
...environment, are interested in building something meaningful and... ...the main point of contact for new customers, owning the end‑to‑end onboarding... ...risks and blockers and lead resolution strategies across... ...related duties as assigned. Success Profile Core competencies: consultative...Hourly payCasual workLocal area$110k - $180k
Healthcare AI Deployment & Customer Expansion Lead Company: HireNow Staffing (Direct... ...implementation and customer success professional who can take... ...hire, this individual will build the deployment and customer... ...in a hybrid environment in New York City . Authorized to work...Full timeContract workVisa sponsorship$260k - $340k
...fast. We're serving great customers like Datadog, 1Password, Cursor... ...dedicated US Customer Success leader, you will build the post-sales motion for one... ...of strategic customers, leading the coordination of CSMs, Deployment... ...you and your dependents New MacBook Pro or Linux...Work at officeWork from homeFlexible hours$110k - $150k
...client. Own strategic school partnerships while building the playbooks, metrics, and workflows of a customer success function. What You'll Do Manage school and... ...Hybrid with three days per week in the SoHo office in New York City. Relocation candidates are considered....Work at officeRelocation3 days per week- Otterbrook is seeking a Customer Success Manager for our AI-Native Wealthtech platform in New York. You will own customer relationships from... ...value, and account growth. You will lead platform trainings, run strategic reviews, and build trusted relationships across firms,...Contract work
$100k - $150k
...Job Description Job Description Customer Success Lead | Private Markets AI Location: New York City Salary: $100,000 – $150,000 Base | $250,000 – $300,0... ...COMPANY ───────────────────────────────────── We build LLM-powered workflow tools purpose-built for...Work at office$54.5k - $103.75k
...humans with agents drive customer success together. Here,... ...career at the company leading workforce transformation... ...You may be aligned to verticals including Financial Services... ...this role, you will build trusted relationships... ...customers and new logo accounts. Develop...$54.5k - $103.75k
...humans with agents drive customer success together. Here,... ...career at the company leading workforce transformation... ...You may be aligned to verticals including Financial Services... ...this role, you will build trusted relationships... ...customers and new logo accounts. Develop...
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