Order Processing Specialist

Join our Order Processing Services team as a Senior Assistant and become the backbone of seamless customer order fulfillment. The Order Processing Specialist is responsible for ensuring the accurate, timely, and compliant execution of customer orders throughout the order fulfillment lifecycle. This role supports manufacturing operations by coordinating order planning, maintaining system data integrity, and ensuring alignment with production schedules and plant capacity. The position partners with Engineering, Planning, Manufacturing, Logistics, and Customer Service to support on-time delivery, operational efficiency, and continuous improvement while delivering a high level of customer service. What Will You Do? Manage the end-to-end execution of customer orders, ensuring accuracy, compliance, and timely completion throughout the order lifecycle. Review, validate, and maintain customer order information to ensure data integrity and accuracy. Schedule customer orders based on production lead times, plant capacity, and customer requirements. Monitor order milestones and maintain accurate status updates in SAP, Symmetry, and other business systems. Coordinate engineering activities to support customer commitments and project timelines. Maintain accurate customer ship dates and align them with production schedules. Utilize capacity planning tools to support production balancing and level loading. Monitor daily order queues, prioritize workload, and proactively resolve planning issues. Process customer order authorizations within established service-level expectations. Coordinate cross-functional resolution of customer complaints and communicate updates as needed. Escalate order risks, scheduling conflicts, capacity constraints, and other issues that may impact delivery commitments. Maintain accurate documentation related to customer orders, engineering activities, and authorizations. Collaborate with Engineering, Manufacturing, Planning, Logistics, Customer Service, and other stakeholders to ensure successful order fulfillment. Identify process improvement opportunities and support continuous improvement initiatives. What Qualifications Will Make You Successful in This Role? Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field. Experience in order management, production planning, supply chain, or manufacturing operations within a fast-paced manufacturing environment. Hands-on experience with SAP ERP and advanced proficiency in Microsoft Excel. Strong ability to manage multiple priorities, meet deadlines, and thrive in a high-volume environment. Self-driven with the ability to work independently, exercise sound judgment, and take ownership of responsibilities. Proactive problem solver with the ability to anticipate issues and implement effective solutions. Strong analytical, critical thinking, and decision-making skills. Excellent organizational skills with a high level of attention to detail and data accuracy. Ability to quickly learn new systems, processes, and business requirements. Strong verbal and written communication skills with the ability to collaborate across cross-functional teams. Customer-focused mindset with a sense of urgency, accountability, and ownership. Passion for continuous improvement and operational excellence. Ready to power exceptional order experiences? We'd love to meet you — At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker. For this U.S. based position, the expected pay range is USD 68,000 - USD 102,000 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric is there when it matters most to you Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team: Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match. Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera. Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace. Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric – €40 billion global revenue +9% organic growth 150 000+ employees in 100+ countries This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here. Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. #J-18808-Ljbffr Schneider Electric