Lead Preventative Maintenace Technician

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Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufacturers of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Morris Midwest, is a division of Morris Group, Inc., one of the largest machine tool distribution networks in North America. It is a regional distributor of CNC machine tools, tooling and accessories, and related engineering and support services. We are seeking a motivated Lead Preventative Maintenance Technician willing to learn. This role will provide exciting opportunities to work for a multidimensional company in a fast-paced, growing industry.

Job Responsibilities

As a Lead Preventive Maintenance (PM) Technician, you will play a key role in expanding our PM services for customers. This position involves selling and performing preventative maintenance on customer equipment, supporting marketing initiatives, utilizing Salesforce to track and communicate PM activities, and monitoring key performance indicators (KPIs) to ensure service excellence.

• Demonstrate a basic understanding of electrical, pneumatic, and hydraulic systems to perform scheduled maintenance on CNC production equipment, using hand and power tools, electrical meters, and material handling equipment.
• Utilize machine tool manuals, technical documents, and both internal and vendor resources to research parts and service procedures.
• Adhere to safety regulations while maintaining a clean, organized, and efficient work area.
• Promote, sell, and perform preventative maintenance on customer machine tool equipment.
• Conduct maintenance training sessions for customer employees to ensure proper operation and upkeep of equipment.
• Maintain a broad knowledge of the machine tool industry and Morris Group product lines.
• Use Salesforce to identify opportunities for proactive and preventative maintenance on customer machines.
• Generate standard and targeted reports in Salesforce for routine tracking and marketing initiatives.
• Develop tracking systems in Salesforce to systematically communicate maintenance needs to customers.
• Schedule courtesy visits with customers at key points in their machine lifecycle to discuss proactive and preventative services.
• Perform other duties as assigned.

Job Requirements

• 13 years of experience in CNC machine tool maintenance and installation.
• Proficient in Microsoft Office Suite.
• Ability to interpret instructions in written, oral, diagram, or schedule formats.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to clearly convey the value of our services to customers in person, over the phone, or via email.
• Ability to analyze data, extract meaningful KPIs, and develop actionable plans based on insights.
• Self-motivated, independent, and able to work with minimal supervision.
• Highly organized with the ability to creatively and adaptively overcome obstacles.
• Excellent presentation skills, both in person and electronically.
• Collaborative team player.
• Willingness to travel a minimum of 50%.
• Knowledge of Salesforce is a plus.
• Valid U.S. driver's license with a clean driving record.
• Able to meet the physical demands of the role, including regularly lifting and moving objects up to 100 lbs.

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

What's in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks' Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Mental and Physical Requirements:

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged period of times.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to work responsibly and professionally in dynamic job sites that may involve tight timelines, changing priorities, and interaction with customers and team members.

Certain positions are designated as safety-sensitive due to the nature of the work performed. Employees in these roles may also be expected to:

• Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
• Ability to work in tight spaces or awkward positions, including accessing equipment interiors and elevated areas.
• Strong handeye coordination and fine motor skills required for precise electrical, mechanical, and diagnostic work.
• Ability to work in industrial environments, with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions, while consistently wearing required personal protective equipment (PPE).

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.