Senior Product Manager - Outdoor Navigation & Wearables

Job Description

Full-Time | Reports to Head of Product, Sports and Outdoor Business Unit

The Opportunity

We are hiring a Senior Product Manager for a new role on our rapidly growing North American product team. This new role offers high visibility, deep user proximity, and total ownership of the outdoor feature set focused on outdoor navigation, mapping, and telemetry for Amazfit, our category-defining brand. We make smart wearables for people who push their limits. If you live and breathe endurance sports, understand the nuances of GPS mapping and navigation, and want to shape hardware and software used by serious athletes worldwide then this is your entry ticket to the race.

What You Own

Product Vision & Roadmap

• You will define key product features for outdoor navigation, mapping, and associated wearable features.
• You will identify the moments that matter most to outdoor athletes and translate user behavior, training habits, and edge-case field needs into crisp, buildable product requirements.
• You will partner closely with our development and engineering teams based overseas, acting as the North American voice to ensure features hit the mark on usability, performance, and reliability.

Customer Empathy & Cross-Functional Evangelism

• You will champion the user. You are the internal conduit for customer empathy, responsible for embedding deep user understanding and insights across engineering, UX, marketing, and customer support.
• You will collaborate with design and UX to prototype, test, and refine intuitive on-device interfaces for complex data like offline maps, routing, and telemetry.
• You will partner with marketing and customer support to ensure seamless feature rollouts, clear customer education, and tight feedback loops from our most active community members.

Feature Definition & Lifecycle Execution

• Write exceptionally clear PRDs, user stories, and feature specs that bridge the gap between high-level vision and technical execution.
• Own the feature lifecycle from initial concept and user research through beta testing, launch, and post-launch iteration.
• Balance software capabilities with hardware constraints, ensuring our wearable ecosystem delivers flawless performance in the elements.

Your First 90 Days

Days 1-30: Audit & Orient

• Deep dive into our existing product line, mapping architecture, software ecosystem, and customer feedback channels.
• Meet the cross-functional team: engineering, UX, marketing, and customer support.
• Identify immediate friction points in navigation and mapping workflows and map out high-impact opportunities.

Days 31-60: Align & Ship Quick Wins

• Establish your rhythm with overseas development teams, refining communication loops and spec handoffs.
• Partner with UX and engineering to roll out immediate user-experience enhancements to existing navigation flows.
• Establish a systematic process for feeding customer insights from support and marketing directly into the product backlog.

Days 61-90: Build & Scale

• Present your 6-month feature roadmap to leadership.
• Own the end-to-end definition and early development cycle for your first major zero-to-one outdoor feature.
• Cement your role as the internal champion for customer empathy, driving cross-functional alignment across product, marketing, and support.

What We're Looking For

Required

• 7+ years of experience in product management , with a strong focus on consumer hardware, mobile apps, or wearable technology.
• Deep domain expertise in mapping, geolocation, and outdoor navigation technologies (e.g., offline maps, GPX routing, altimetry, GPS optimization).
• Demonstrated track record of customer empathy : you know how to talk to users, extract deep behavioral insights, and evangelize that perspective across an entire organization.
• Strong cross-functional collaboration skills: proven experience working effectively with remote engineering teams, UX designers, marketing, and support without relying on direct authority.
• Data fluency: comfortable digging into usage analytics, crash logs, and customer feedback to make hard prioritization calls.
• Exceptional written and verbal communication—you can write a tight, ambiguous-free PRD and present a clear executive narrative with equal ease.

Strongly Preferred

• Authentic connection to our space : genuine passion for fitness, sport, or endurance athletics. Whether you are an ultra-marathoner, trail runner, triathlete, or off-road cyclist, you understand our customer because you are our customer.
• Experience shipping products that blend hardware and software ecosystems.
• Experience working within distributed, international, or matrixed organizational structures.
• Self-directed operator who thrives in a growing team environment, defaults to action, and is comfortable shaping processes as we scale.

Why Join Us

• High-impact ownership : you are joining a growing North American product team where your work directly shapes the core experience of our devices.
• Remote-first culture : we trust high performers to manage their own time and output.
• A product worth building : our hardware consistently wins performance and value comparisons against competitors at 2-3x the price.
• A team that trains : we sponsor major race series, share Strava segments, and take outdoor sports seriously.

Benefits of Working At Zepp Health:

• Competitive salary, Vacation day, sick day
• Health insurance, Vision insurance, Dental insurance, life insurance
• 401K & Matching
• Year-end Bonus pay
• Other Benefits

Zepp Health is an Equal Opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).