Application Engineer General

Do you want to help customers drill faster, safer, and more efficiently? Are you looking for a role where you can combine technical expertise with customer‑facing impact? Partner with the best As a Application Engineer General, you will support the North America Land Drill Bits organization by delivering technical insights, applications analysis, and product recommendations that drive performance and revenue. You will collaborate closely with Sales, Operations, and Technology teams to optimize bit selection, support field execution, and contribute to new product development. You will also provide repair approvals and technical support to ensure service quality and customer satisfaction. Responsibilities Partnering with field operations and sales to deliver technical value and performance insights to customers Providing post‑sales technical support, including performance reviews, run analysis, and customer troubleshooting Conducting detailed applications analysis to optimize bit selection and drilling performance Approving drill bit repairs and ensuring compliance with technical standards Collaborating with Technology teams to support new product development, testing, and launch activities Documenting and communicating technical findings to internal stakeholders and customers Supporting field operations with technical recommendations and best practices Promoting strong customer relationships through professional communication and service quality Qualifications Have a bachelor’s degree in engineering from an accredited university or college Bring 4+ years of technical field experience, preferably in drilling or drill bits Demonstrate strong communication, interpersonal, and leadership skills Show ability to analyze and resolve technical problems in fast‑paced environments Have experience leading programs or projects with cross‑functional teams Be able to document, plan, and execute technical programs effectively Bring strong customer focus and the ability to influence stakeholders Work Arrangement Monday – Friday, 8 AM to 5 PM (with field or customer visits as required) Benefits Contemporary work‑life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Specialist - Technical Support Engineering You will be eligible to participate in company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. #J-18808-Ljbffr Baker Hughes Gruppe