Airline Customer Service Agent - San Francisco, CA
$23.15 per hourPacific Aviation
Are you ready to bring your energy, professionalism, and love for people to the fast-paced world of international air travel? Pacific Aviation is hiring Airline Customer Service Agents at San Francisco International Airport (SFO) for a dynamic, part-time opportunity that offers serious growth, great benefits, and meaningful daily impact.
For over 25 years, Pacific Aviation has partnered with top-tier global airlines to deliver exceptional passenger service at airports across the country. We believe that our people are the reason behind our success, and we’re looking for teammates who thrive in a collaborative, multicultural environment.
What You’ll Do
Assisting passengers at check-in counters, gates, and arrival areas
Verifying travel documents and complying with airline and TSA protocols
Making clear announcements and providing directions
Supporting boarding, baggage assistance, and special service needs
Collaborating with airline teams and fellow agents to ensure smooth operations
Delivering excellent customer service under pressure in a dynamic terminal setting
You’ll start with one international airline and have the opportunity to train on others over time.
Requirements
What You Bring
Fluent English communication skills
Strong verbal and written communication; active listening skills
Computer literacy and fast, accurate data entry
Calmness and solution-focus under pressure
Physical stamina to stand for extended periods and move throughout the terminal
Authorized to work in the U.S. and able to pass a background check and drug screening
Bilingual ability preferred in one of the following languages:
Tagalog
Mandarin
Cantonese
Vietnamese
Thai
Indonesian
Hindi
Gujarati
Japanese
Schedule
Must be available to work at least 4 days per week, including weekends and holidays
Shifts may include early mornings, afternoons, evenings, or nights
Benefits
Pay & Benefits
Hourly Pay: $23.15 per hour
Fully Paid Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off
Uniform Provided
Paid Training
Parking Discount or Clipper Card
Referral Bonus
Cell Phone Plan Reimbursement
$26 per hour
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