Senior Research Systems Technology Analyst

Why UT Southwestern With over 75 years of excellence in Dallas‑Fort‑Worth, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world‑renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Job Summary As a member of the Information Resources (IR) team, the Senior Business Analyst plays a pivotal role in supporting the Basic science research community and serving as backup for the Clinical Research community at UT Southwestern. The role provides high‑quality service to researchers, staff, and students and manages the day‑to‑day operations of research applications critical to research administration operations: Basic Science Animal Research Management System (Topaz Elements), Clinical Trials Management System (Velos), and Florence eBinder System. The analyst collaborates with department leaders, business stakeholders, and subject‑matter experts to understand specific needs and initiatives and manages the design and development of solutions to ensure alignment with organizational goals and needs. Structured, organized, forward‑thinking, and continuous process improvement minded candidates with experience in Topaz Elements, Velos, or Florence eBinder are preferred. Benefits PPO medical plan, available day one at no cost for full‑time employee‑only coverage Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Qualifications Education Bachelor's Degree in Business Administration, Computer Science, or other related fields Experience 5 years business systems and/or project experience with exposure to systems or project development and testing, installation, and training. May consider additional years of related experience in lieu of a degree. Primary Job Duties Serve as the Business Stakeholder liaison to facilitate application requests, manage issues, and resolve problems for Basic Science Research Protocol and Animal Management System (Topaz Elements), Clinical Trials Management System (Velos), and Florence eBinder. Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders, and develop best practices and tools for project execution and management. Manage projects and serve as primary customer contact, defining and maintaining project plans and schedules. Monitor compliance with project scope, timelines, and deliverables, and provide regular project status reports to customer and internal management. Assist lower‑grade business analysts in coordinating projects. Collect, interpret, and document specifications required to develop new and revise existing software applications. Develop and implement operational plans for new and existing business computer applications. Participate in development of project proposals for customers. Coordinate testing of new applications and changes to existing applications to ensure data integrity and quality while providing or assisting in training of system users; define and develop test scenarios. Document and track status of application errors and related issues in problem log. Assist programmers and business analysts with analyzing and resolving problems. Compile comprehensive policies and operating procedures to aid communication of issues to applicable management staff. Develop new system administrative procedures leveraging new functionality resulting from system changes. Assist in developing and implementing business strategies in departments to improve operational processing and productivity. Monitor development of specifications and establish priorities for accomplishing design and testing of various projects. Review, develop, recommend, and implement activities, programs, or functions as assigned. Maintain and track accounts assigned to projects or programs. Record time spent on projects to meet cost‑recovery requirements. Perform other duties as assigned. Security and EEO Statement Security – This position is security‑sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. If the position requires research, work on, or access to critical infrastructure, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification. EEO – UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal‑opportunity employer, UT Southwestern prohibits unlawful discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of: race; color; religion; national origin; gender, including sexual harassment; age; disability; citizenship; and veteran status. In addition, it is UT Southwestern policy to prohibit discrimination on the basis of sexual orientation, gender identity, or gender expression. #J-18808-Ljbffr The University of Texas Southwestern Medical Center