Golf Shop Salesperson

Property Description:

Meadowbrook Golf Club is a municipal, daily-fee golf facility in the Delta region of Northeast Arkansas entering a phased reopening and transformation period. The property is being intentionally developed to redefine expectations of public golf, delivering an experience that consistently exceeds its category and establishes Meadowbrook as one of the region’s premier value-driven golf and hospitality destinations. Built on a blend of prairie structure and parkland character, the course reflects the natural landscape of the Delta while evolving through continued investment, expansion, and operational refinement.

This is a high-opportunity, hands-on environment where team members at every level contribute directly to shaping the future of the property. Early phases require flexibility, ownership, and collaboration across functions, with roles naturally becoming more defined as operations stabilize and departments grow. Above all, Meadowbrook is built on character integrity, humility, honesty, kindness, and a genuine commitment to service. Skills can be taught, but the foundation of this organization is the people who choose to show up with purpose and take pride in building something that matters.

Position Summary:

Responsible for selling golf shop merchandise to customers, handling cash and credit transactions, answering phones, interacting with patrons, and providing information and handling request and complaints with a positive attitude and in a friendly, professional manner.  Assists with inventory control, maintains the cleanliness of the golf shop and ensures the merchandise displays are properly stocked and organized.

Essential Duties and Responsibilities:

• Be fully knowledgeable of golf shop merchandise. Sell merchandise and/or provide suggestions to patrons as appropriate to meet their needs. Assist customers with special merchandise orders.
• Collect money or process credit cards, record sales transactions and issue receipts for all merchandise sales, greens fees, car/pull cart rental fees and club rental fees.
• Answer phones, maintain pleasant and professional telephone manner at all times. Schedule tee times and handle customer inquiries and/or complaints in accordance with operating policies and procedures.  Take messages for patrons who may be on course.
• Interact with pass-holders, members and guests in a congenial and professional manner. Assist patrons with information regarding tournaments, special events, club activities, policies, etc.
• Assist in packing and/or unpacking inventory, arranging and displaying golf shop inventory. Assist with physical inventory at month end in accordance with inventory procedures.
• Ensure that the golf shop is maintained per Company cleanliness and appearance standards. Maintain clean, presentable and fully stocked merchandise displays.
• Assist with organizing and implementing tournaments, group outings and special events. Ensure efficient operation and coordination of golf shop, cart service and other services as applicable.
• Assist with organizing and maintaining ancillary services such as the handicapping system, membership programs and driving range facilities.
• Perform other duties as appropriate.

Qualifications:

• High school preferred.
• 1 year experience in golf shop and/or customer service/retail sales environment preferred.
• Demonstrated quality written, verbal, and interpersonal communication skills.
• Ability to analyze and solve problems; efficiently handle multiple duties under pressure with minimal supervision; work flexible hours as required including nights/weekends.
• Positive attitude, professional manner and appearance in all situations.

Classification:

Part-time or Full-time, Seasonal, Hourly, Non-Exempt

KemperSports Management is an Equal Opportunity Employer