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Client Services Associate / Travel (Remote)

HB Travels

Client Services Associate / Travel (Remote)Hartford, Connecticut, United StatesAbout the JobAbout Us: We are a professional travel services organization dedicated to providing clients with exceptional booking experiences and personalized support. By partnering with trusted travel providers, we make planning trips easier, stress-free, and enjoyable.Position Overview: We are looking for a detail-oriented and customer-focused individual to join our team as a Client Services Associate / Travel. In this role, you will be responsible for assisting clients with their travel needs, handling inquiries, and ensuring smooth booking processes from start to finish.Key ResponsibilitiesRespond to client questions and assist with travel reservationsProvide guidance on destinations, accommodations, and travel optionsHandle itinerary changes, modifications, and special requestsDeliver excellent customer service and build positive client relationshipsStay informed about travel industry updates, policies, and promotionsQualificationsStrong communication and interpersonal skillsExcellent organizational abilities and attention to detailAbility to work independently in a remote environmentPrevious experience in travel, hospitality, or customer service is an advantage (but not required)Enthusiasm for travel and helping others plan their tripsWhat We OfferFlexible remote work opportunityTraining and ongoing professional developmentSupportive and collaborative team environmentOpportunities to grow within the travel industryAccess to travel perks and discounts (eligibility requirements apply)

Vacancy posted 2 days ago
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