Office Associate

Benefits:

Free uniforms

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings, interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients.

Here's a job description for this new hybrid office support and marketing role:

About the Role

We are looking for a reliable and detail-oriented Production Associate to join our growing team. This role is essential to keeping our painting projects running smoothly from start to finish. The Production Associate will support our production team in the field and serve as the point of contact for resolving job site issues as they arise.

Bilingual fluency in English and Spanish is required. This role involves daily communication with Spanish-speaking clients and crew members, and the ability to translate job scope and expectations clearly is essential.

Key Responsibilities

Assist the production team with day-to-day painting project coordination and execution

Identify, troubleshoot, and resolve job site issues (JSS) in a timely and professional manner

Communicate job status updates between field crews, project managers, and office staff

Ensure job sites are properly set up, stocked, and compliant with company standards

Conduct quality checks throughout the project lifecycle

Coordinate with crew leads to address scheduling conflicts, supply needs, or customer concerns

Document job site activity, incidents, and resolutions accurately

Support a positive customer experience by addressing concerns promptly and professionally

What We're Looking For

Prior experience in painting, construction, or a related trade (preferred)

Strong problem-solving skills and ability to think on your feet

Excellent communication skills — both with field crews and customers

Highly organized with the ability to manage multiple job sites simultaneously

Reliable transportation and valid driver's license

Ability to work outdoors and in varying weather conditions

Team-oriented mindset with a proactive attitude

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to CertaPro Painters Corporate.