Account Receivable Site Specialist

Accounts Receivable Site Specialist

Join the Hampton-Newport News Community Services Board (H-NNCSB) as an Accounts Receivable Site Specialist and become an important part of a team dedicated to supporting quality behavioral health services in Hampton and Newport News, Virginia. Since 1971, H-NNCSB has served individuals and families affected by mental health conditions, developmental disabilities, and substance use disorders.

Position Overview

We are seeking a detail-oriented, organized professional to support our accounts receivable operations. In this role, you will help maintain accurate financial records, support timely collections, and assist clients with billing and insurance-related questions.

Working within an automated financial management system, you will collaborate with clinical staff, insurance providers, and clients to ensure accurate account information, resolve billing concerns, and support efficient financial operations.

Key Responsibilities

• Research, verify, and update client and third-party billing information.
• Review client accounts for accuracy and conduct routine audits.
• Verify Medicaid, Medicare, and other insurance coverage.
• Confirm client employment and income information.
• Monitor daily schedules for co-payments and service authorizations.
• Respond to billing inquiries and explain payment policies and fee structures.
• Maintain accurate account documentation and follow up on outstanding billing matters.

Required Qualifications

• Two (2) years of experience in accounts receivable collections or the healthcare arena
• One (1) year working in an automated computer-based system.

Why Join H-NNCSB?

At H-NNCSB, your work supports more than financial operations. You will contribute to an organization committed to providing essential behavioral health services to our community. This position offers a consistent weekday schedule, opportunities to work alongside experienced professionals, and the satisfaction of knowing your contributions help support individuals and families throughout Hampton and Newport News.

Our Benefits

• Medical, Dental, and Vision coverage
• Life Insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• 11 paid holidays
• Participation in the Virginia Retirement System (VRS).

Join Us!

Put your financial knowledge, organizational skills, and commitment to excellent customer service to work in a meaningful role.

Apply today and become part of a team dedicated to making a difference in our community!

The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

Hampton-Newport News Community Services Board