Service Advisor
North Country Chrysler Jeep Dodge Ram of Jasper
Summary Automotive service advisors greet customers, listen to their description of the problems or service needed, determine the type of service required and prepare repair orders. If a vehicle requires additional repairs not covered in the original order, they estimate the additional cost and telephone the customer for permission to do the work. They also advise customers on other available services. Essential Duties
- Advises customers about necessary service for routine maintenance.
- Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test.
- Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs.
- Prepares a repair order showing time, cost and labor estimates for service.
- Writes a brief description of the customer's concern on the repair order to help the technician locate the problem.
- Explains the work performed and the repair order charges to the customer.
- Handles customer complaints.
- Schedules service appointments.
- Obtains customer and vehicle data prior to arrival when possible.
- Greets customers in a timely, friendly manner and obtains vehicle information.
- Test drives the vehicle with customer as needed to confirm the problem or refer to test technician.
- Refers to service history, inspects vehicle, and recommends additional needed service.
- Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers' specifications.
- Provides a complete and accurate written cost estimate for labor and parts.
- Establishes "promised time." Checks with dispatcher, if necessary.
- Obtains customer's signature on repair order; provides customer with a copy.
- Establishes customer's method of payment. Obtains credit approval, if necessary.
- Notifies dispatcher of incoming work.
- Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promised time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed.
- Implements and maintains a service marketing program.
- Reviews repair orders to ensure that work is completed and additional work and authorization is noted. Closes repair order as appropriate.
- Ensures that vehicles are parked in assigned areas. Makes sure they are locked and all keys are marked and put away correctly.
- Keeps service department forms, menus and pricing guides up-to-date.
- Implements a quality control process to eliminate comebacks.
- Maintains high customer satisfaction standards.
- Handles telephone inquiries regarding appointments and work in process.
- Inspects all vehicles for body work, informs customer if work is needed and provides an estimate for body work.
- Maintains a professional appearance.
- Keeps work area clean.
- Other tasks as assigned
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Service Advisor in Jasper, AL vacancy
- Essential Duties * Advises customers about necessary service for routine maintenance. * Helps identify a mechanical problem by questioning the customer or doing a visual inspection or road test. * Confers with customers about inspection results, recommend...Suggested
Grey Wolf Auto Group
Jasper, AL4 days ago $69k
...help others by providing guidance and solutions Strong verbal communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications Laptop or desktop computer with a working camera Insurance license...SuggestedRemote jobWork from homeFlexible hoursHMG Careers
Jasper, ALmore than 2 months ago- ...outside orders, ensuring quality and timely completion of jobs, meeting customer expectations and ensuring safety of team members. Service Manager Responsibilities The Service Manager assists customers with tire selections and recommends necessary under-car repair services...SuggestedWeekly pay
Mavis Tire
Jasper, AL4 days ago - Administrative Assistant Job Location: Jasper, AL (Onsite) Job Duration: 6+ months with possible extension. Job Description: General admin assistant skills. Computer skills. Experience in Excel knowledge, PowerPoint, and Word. Phone skills Admin - ...Suggested
TPI Global
Jasper, AL4 days ago - Administrative Specialist 1 Location: Jasper, AL Contract: 1 Year Client- Alabama Power Job Summary This position provides a comprehensive range of administrative, clerical, and paralegal support to the team. The role includes front-desk reception duties, calendar management...SuggestedContract workWork at office
4P Consulting Inc
Jasper, AL4 days ago - Administrative Assistant Calendar management, travel arrangements, timekeeping, expense/invoice processing, ordering suppliers, coordinating event logistics/catering, other administrative functions. Maintain confidentiality, integrity, and high level of professionalism...Work at office
US Tech Solutions
Jasper, AL3 days ago - ...to our fast oil change bays, our locations can be your one-stop shop with certified technicians providing a variety of mechanical services, as well as tire services. Job Description The Automotive Service Manager, reporting to the Store Manager, will be responsible for...
Express Oil Change & Tire Engineers
Jasper, AL1 day ago $17 - $21 per hour
...Member Service Representative (Overnight) Join to apply for the Member Service Representative (Overnight) role at Crunch Fitness - Undefeated Tribe Member Service Representative (Overnight) 6 months ago Be among the first 25 applicants Join to apply for the Member Service...Hourly payFull timeTemporary workPart timeLocal areaRemote workShift workNight shiftCrunch Fitness
Jasper, AL2 days ago$12.5 per hour
...Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Qualifications: • High school diploma or equivalent...Hourly payFlexible hoursNight shiftSleep Inn & Suites Jasper I-22
Jasper, AL20 hours ago- ...Summary Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technicians’ time is consistently sold to...Local areaImmediate start
North Country Ford of Jasper
Jasper, AL2 days ago - ...A leading automotive maintenance company in Alabama seeks an experienced Automotive Service Manager to oversee the service department operations. This role involves leading and mentoring a customer service team, supervising technicians, and ensuring operational efficiency...
Express Oil Change & Tire Engineers
Jasper, AL3 days ago $18 per hour
...As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of...Local areaVisa sponsorshipFlexible hoursCharter Communications
Jasper, AL4 days ago- ...member of the store team, you will work as a team to meet both personal and company goals! Your Talents Provide exceptional customer service to individuals visiting the Wireless Vision store, including greeting customers, answering phones and assessing their needs. Exceed...Permanent employmentPart timeFlexible hoursNight shiftWeekend work
Pho Prime, LLC
Jasper, AL2 days ago $40k - $50k
...State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and...For contractorsTravishesser
Jasper, AL2 days ago$58.7k - $78.5k
...skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote our homecare services. Build and maintain client relationships. Prepare business plans and maintain target lists. Prioritize accounts in...Full timeContract workTemporary workApprenticeshipWork at officeCenterWell Primary Care
Jasper, AL1 day ago$58.7k - $78.5k
...skilled nursing facilities' management, discharge planners, and case managers within an assigned territory to promote our homecare services. Build and maintain client relationships. Prepare business plans and maintain target lists. Prioritize accounts in...Full timeContract workTemporary workWork at officeCenterWell Senior Primary Care
Jasper, AL4 days ago- ...to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding...Local area
Home Depot
Jasper, AL20 hours ago - ...Duties and Responsibilities (Min 5%)**As a High Volume FAST Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:+ Maintain regular and predictable attendance.+ Work...Full timePart timeFlexible hoursShift work
Tractor Supply
Jasper, AL3 days ago - Rural King, located in Jasper, Alabama, is seeking a dedicated Sales Consultant to assist customers with their agricultural and household needs. The ideal candidate will provide expert advice, ensuring a positive and informative shopping experience while managing product...
Rural King
Jasper, AL2 days ago - ...looking for outgoing, energetic, positive sales people to accurately represent our brand, provide our clients with exceptional customer service. Our ideal candidate is highly motivated to achieve sales goals, thriving on a commission driven environment....Full timeFlexible hoursNight shift
Palm Beach Tan
Jasper, AL6 days ago - ...Essential Job Functions:Provide efficient and courteous service to customers at all times.Follow the proper procedures of packaging a customers order and adhere to the companys policies outlined in the bagging manual.Fill bag racksUnload shopping carts for customers.Assist...Weekly payLocal areaFlexible hours
Food City
Jasper, AL20 hours ago $14 - $26 per hour
Walmart - 1801 Highway 78 E - [Grocery Clerk / Retail Associate / Team Member / from $14 to $26-hr] - As a Grocery Associate at Walmart, you'll: Help customers find the products they are looking for; Keep shelves stocked with fresh product; Ensure high quality products...Immediate startWalmart
Jasper, AL1 day ago- ...Sally Beauty Advisor By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair – and we need passionate and talented people to make this happen...
SBH Health System
Jasper, AL3 days ago $40k - $60k
...State Farm independent contractor agent may be the career for you. State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up as needed. Provide prompt, accurate, and friendly...For contractorsState Farm Agent
Jasper, AL2 days ago$22.5 - $32.5 per hour
...assessing economic trends and community needs Models enforces and provides direction and guidance to Associates on proper CustomerMember service approaches and techniques to ensure CustomerMember needs complaints and issues are successfully resolved within Company guidelines...Hourly payMinimum wageFull timeTemporary workPart timeApprenticeshipWork experience placementLocal areaWalmart
Jasper, AL1 day ago- Fuel Your Future. Make Someone’s Day. Every Day. Keeping America running is a big deal—and every interaction we have with a guest is an opportunity to make life just a little brighter. If you take pride in creating positive moments, leading teams, and building a welcoming...Flexible hoursShift workDay shift
Everyday Coffee Company
Jasper, AL3 days ago $100k
...opportunity to join a leading, national credit card processing company that has over a decade of industry experience. Slice Merchant Services offers innovative payment processing solutions to merchants. Slice has put together a comprehensive package of products and...Local areaSlice Merchant Services
Jasper, AL20 hours ago$15 - $15.3 per hour
...in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards...Hourly payWeekly payFull timeLocal areaFlexible hoursWeekday workRent-A-Center
Jasper, AL3 days ago- ...professional development and continuous program quality improvement (HSPPS §1302.101). Manage the delivery of high-quality program services that comply with state and federal standards through implementation, monitoring, and feedback of program policies and procedures (...For contractorsWork at officeLocal areaWork visaFlexible hoursNight shiftAfternoon shift
60 Innovative Network of Knowledge
Jasper, AL4 days ago - A leading beauty retailer in Manchester, Missouri, is looking for a Task Associate to enhance operational excellence and customer experience. This role involves ensuring store cleanliness, executing tasks efficiently, and contributing to meeting retail goals. Candidates...Flexible hours
Ulta Beauty
Jasper, AL4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!
Related searches
- environmental services attendant Jasper, AL
- service advisors Jasper, AL
- toyota service advisor Jasper, AL
- health service specialist Jasper, AL
- public service officer Jasper, AL
- nutrition services aide Jasper, AL
- service administrator Jasper, AL
- health services administrator Jasper, AL
- food service officer Jasper, AL
- car service advisor Jasper, AL