Food Service Ambassador

Ambassador Position at SeaWorld

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do: As a Food Service Ambassador, you'll ensure a great eating experience for our guests in a variety of venues, including restaurants, carts/kiosks, specialty snack carts, coffee shops, dessert stations, etc. Wherever you serve, you will:

• Enthusiastically greet and welcome guests
• Provide information to guests on food & beverage products being offered
• Make recommendations to fit each guest's needs
• Support dietary restrictions, allergies and special needs
• Perform general food prep work including but not limited to preparing produce, desserts, entrees, snacks, and other basic menu items
• Take orders in a prompt manner and ensure execution of delivery
• Maintain a clean working environment
• Perform general housekeeping tasks including wiping down tables and chairs, sweeping, mopping, washing dishes and other duties as assigned in both the guest dining areas, kitchen and back areas
• Unload daily product from the warehouse deliveries
• Operate cash register
• Maintain monies and sales information for audit and balance
• Follow proper cash handling procedures
• Prepare/carry vending trays

What it takes to succeed:

• At least 18 years old
• Commitment to exceptional guest service
• Previous POS experience preferred
• Ability to learn/use point of sale (cash register) systems
• Ability to work with all food types, including food allergens, in any dining facility
• Ability to train on and properly use equipment and protective gear
• Outstanding communication and interpersonal skills
• Strong organizational and multi-tasking abilities
• Ability to lift, carry, push and pull up to 50 lbs.
• Ability to walk and stand extensively
• Ability to work indoors and outdoors, in a variety of weather conditions
• Completion of all training, including ServSafe and RCS Responsible Vendor Training
• Flexibility in working varied shifts
• Previous cash handling experience preferred
• Food service and/or theme park experience highly desirable

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.