Marketing Assistant /Receptionist

Job Description

Job Description

Reata Glen is immediately hiring a Marketing Assistant!

• Full Time : $20.75-$22.00 per hour
• Schedule : Monday - Friday, 8:30am-5:00pm

• LOTS of growth opportunity in a stable & beautiful work environment.
• Fulltime Benefits include PTO, Holidays, Medical, Dental, Vision, Life Insurance, and more.
• 401k with employer match.
• Tuition Assistance.
• Talent development program.
• Access to on-demand pay.
• Commuter reimbursement.

GENERAL SUMMARY:

The Marketing Assistant is responsible for assisting the front office of the Marketing Department and assisting with the logistics of resident moves. They welcome visitors and clients, answer a multi-line phone, and support the Marketing team with a wide variety of clerical and administrative duties. Duties are for a specified period as determined upon hire.

PRINCIPLE DUTIES:

• Assists with home tours and walk-throughs to prepare future residents for their move.
• Conduct call-outs to prospective clients with overdue activities to clean up lead database.
• Completes pre move-in and post move-in checklists to ensure homes are ready for move in.
• Orients new residents to the community and ensures a smooth transition to the operations team.
• Organizes detailed records of current and future depositors, assists in processing sales paperwork, updates the database, and creates files.
• Ensures inventory for brochures, collateral, and other essential supplies are available and up-to-date.
• Maintains and orders office supplies, as directed.

ADDITIONAL DUTIES:

• Answers a multi-line telephone and voice-mail system. Greets customers upon arrival, communicates with internal departments and residents, assisting as needed.
• Supports the Marketing Director and Marketing team with general clerical duties including copying, scanning, faxing, collating, organizing, creating brochures, mailing newsletters, etc.
• Prepares and processes incoming and outgoing mail.
• Maintains Excel spreadsheets and other reports as necessary.
• Assists with planning and coordinating of on and off-site marketing presentations and events to include venue selection, menu planning, invitations, RSVPs, valet and other vendor logistics.
• Assists with completion of Move-in Paperwork as needed.
• Performs additional work duties and responsibilities as assigned.

QUALIFICATIONS:

• Minimum three years administrative support experience, at least one of which was in a sales environment.

• Excellent customer service skills.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills. Strong attention to detail.
• Ability to handle multiple priorities while working in an area of constant distractions.
• Good judgment and problem solving skills.

• Strong computer skills, including Microsoft Office Suite (Word, Outlook, and Excel). Ability to learn new computer applications.
• Associate or other college degree a plus

CRITICAL FUNCTION:

• This position is essential to the safety of our residents and staff; and to the operation and function of the community. Employee may be recalled to report to work for an emergency, unusual occurrence, resident care need, visit from regulatory/governing agencies or any other event deemed necessary by the Executive Director, Administrator, and designee.