Field Engineer

Position Title: Field Engineer Location: Chicago, IL Basic Purpose and Objective: Support business development in the assigned regions and territory as a Field Engineer. Spend a significant portion of time in the field and at the customers’ manufacturing facilities and other sites. Build strong customer relationships through effective use of technical knowledge and excellent communication skills. Specific Duties and Responsibilities: Lead demonstrations and tool trials at existing or potential new Customers. Understand Customer’s technical and commercial needs and make strategies to meet their requirements, working together with Distributor Sales Engineer or independently. Obtain information about Customer requirements for RFQs and develop technical proposals and/or alternative proposals accordingly. Lead installation, pre-programming, pilot programming, debugging, and final launch sign-off confirmation with Customers at their manufacturing sites. Post installation troubleshooting and debugging, as needed. Maintain ongoing, good relationships with Customers. Manage technical work in the field with minimal on-site supervision. Diagnose, create, and implement solutions to resolve problems with existing equipment. Interpret, explain, and report technical issues using information provided by customers, translating non-technical terminology into industry standard terms. Communicate effectively, both orally and in writing, with customers and possess good customer service skills. Have knowledge regarding torque as well as PLC communication protocols. Education and Experience Required: Entry-level or mid-level candidates will be considered for this position. Motivated candidates with a 4-year degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or other technical disciplines. #J-18808-Ljbffr