Claims Transformation Domain Lead
$180k - $275kChubb
VP, Claims Transformation Domain Lead
The VP, Claims Transformation Domain Lead will spearhead the design and delivery of next-generation AI-powered employee technology, transforming how claims professionals work and driving measurable productivity gains across Chubb's Claims organization. Reporting to the Head of Claims Transformation, this leader will own a critical domain within the transformation portfolio, leading the build-out of agentic AI capabilities that automate complex workflows, surface intelligent insights, and reimagine the adjuster experience from the ground up. The role will serve as the primary bridge between business strategy, product, and AI/engineering teams, ensuring solutions are purpose-built for claims operations and deliver tangible outcomes for employees and customers.
Key Responsibilities
- Own and drive a key transformation domain end-to-end by leading the strategy, design, and delivery of AI-powered employee technology that measurably improves claims professional productivity
- Translate business needs into technical requirements, ensuring alignment with claims operations and strategic objectives
- Coordinate with cross-functional teams (claims, IT, data science, engineering) to deliver automation projects on time and within scope
- Develop and maintain project plans, timelines, and risk mitigation strategies for the domain's initiatives
- Create and maintain comprehensive project documentation, including timelines, budgets, and executive status reports
- Drive change management and adoption of new tools and workflows, championing an employee-centered approach to technology rollout across the claims organization
- Analyze process performance, identify opportunities for further automation, and implement continuous improvements
- Stay current on industry trends in AI, automation, and claims management, and identify opportunities for innovation
Qualifications
- 7+ years of experience in process engineering, operations, or project management, with a focus on automation or AI integration, preferably in insurance or financial services
- Demonstrated experience leading cross-functional teams and delivering complex projects in an agile environment
- Strong understanding of AI/ML concepts and their application to enterprise workflows and employee productivity
- Outstanding communication skills, able to translate technical concepts for business stakeholders and vice versa
- Experience with claims operations is highly desirable
- Bachelor's degree in engineering, business, or related field; advanced degree or relevant certifications (Six Sigma, PMP, Agile) a plus
- Strong analytical and critical thinking skills; data-driven decision maker
- Initiative-taking, adaptable, and able to navigate ambiguity
- Collaborative, inclusive, and able to drive consensus across diverse teams
The pay range for the role is $180,000 to $275,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
Job Info
- Job Identification 32815
- Job Schedule Full time
- Regular or Temporary Regular
- Job Category Claims Optimization and Transformation
- Business Unit United States
- Legal Employer ACE American Insurance Company
$171.3k - $214.12k
...Business Transformation Lead The Business Transformation Lead is a hands-on execution leader responsible for supporting and delivering cross... ...requires strong execution skills, the ability to learn new domains quickly, and the capability to partner effectively with...SuggestedPart timeWork experience placementLocal areaFlexible hours- ...Claims Specialist At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This... ...maintain all applicable licenses. Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU)....ClaimsWork experience placementWork at officeLocal areaRemote work
- ...P&C Core Insurance Transformation Engagement Director The P&C Core Insurance... ...Director is responsible for leading transformation initiatives... ...a mix of deep insurance domain knowledge, estimation mastery... ...have hands-on knowledge of the claims value chain, from First Notice...Claims
- ...Independent Insurance Claims Adjusters Needed Now Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement. Why This...Claims
- ...Senior Claims Specialist Commercial E&O AXA XL's Professional Liability Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. As a Senior Claims Specialist, you will be responsible...Claims
- ...workflows such as: Utilization Management Care Management Claims Provider interactions Support system integrations... ...of experience as a Business Analyst in the healthcare/clinical domain. Strong understanding of: Clinical workflows Payer systems...ClaimsRemote work
- ...Lead Consultant | Insurance | Re-insurance Work Location & Reporting Address: Farmington, CT 6030 Onsite Hybrid Contract duration... ..., face to face required. Must Have Skills: Reinsurance domain Claims processing and reporting Data warehouse analytics platforms...ClaimsContract work
$100k - $140k
...Senior Claims Specialist Headquartered in New York City with offices throughout the U.S. and in Vancouver, Canada, Hudson is a market-leading specialty insurer that offers a wide range of property and casualty insurance products to corporations, professional firms and...ClaimsWorldwide- ...multiple 3C "pods" that partner closely with Technology delivery teams to accelerate adoption of their work. This includes building a transformation strategy, executing on the plan, and tracking and reporting metrics. Contribute to the 3C pods, hands-on, as needed....
- ...Business Analyst (BA) with significant experience in healthcare claims processing to join our team. The ideal candidate will be a critical... ...at least 4 years of direct experience in the healthcare claims domain. Knowledge: Strong understanding of the end-to-end claims...Claims
- ...Claims Adjuster Trainee Attention military affiliated job seekers - our organization works with partner companies to source qualified talent for their open roles. The following position is available to veterans, transitioning military, national guard and reserve members...ClaimsTraineeshipWork at officeLocal area
- ...Vice President of Claims Risk Management About the Company Large parking management company Industry Consumer Services... ...seeking a Vice President of Claims and Insurance Management to lead the strategic management of the company's insurance and claims practices...ClaimsWork at office
- ...technology initiatives, and process improvements within the healthcare domain. The role involves working with stakeholders across clinical,... ...system requirements in the healthcare domain (payer, provider, claims, EHR/EMR, pharmacy, or regulatory compliance). Translate...Claims3 days per week
- ...months Target Start Date: 05 Jun 2026 Must Have Skills P&C Insurance Domain Expertise Strong understanding of Property & Casualty insurance processes (e.g., Policy Administration, Claims, Underwriting) with ability to translate business needs into functional...ClaimsContract work
$116.5k - $174.8k
...-based product strategy for self-funded employers. This role leads defined product initiatives and workstream within the broader product... ..., and governance. Partner across underwriting, actuarial, claims, finance, legal, state filing, marketing, client experience,...ClaimsWork at officeFlexible hours- ...of experience with Healthcare Payer and Provider Industry Expertise At least 4 years of experience in Health Care Domain preferably in Channel, Claims, Medicare and Govt Programs domains. At least 4 years of experience in creating requirement specifications based...ClaimsPermanent employmentFull timeH1b
$70k - $80k
...Stop Loss Claims Auditor Berkley Accident and Health is a risk management company that designs innovative solutions to address the unique challenges of each client. With our entrepreneurial culture and a strong emphasis on analytics, we can help employers better manage...ClaimsFull timeWork at officeRemote work$65k - $90k
...matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help...ClaimsFor contractorsWork at officeLocal area- ...value chain to support strategic transformation initiatives. This role requires... ...expertise across life insurance domains including underwriting, servicing, and claims. Minimum 10 years of experience... ..., or claims. Proven ability to lead facilitated sessions with senior...ClaimsWorldwide
$20 per hour
...employees, employers, and other key stakeholders necessary to appropriately determine liability. Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in...ClaimsHourly payWork at officeWork from homeHome office- ...quickly in a fast-paced, high-volume environment About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand...ClaimsFull timePart timeCasual workImmediate startFlexible hoursShift workWeekend workAfternoon shift
- ...Multi-Line Claims Adjuster A dynamic organization supplying quality claims outsource solutions to insurance carriers, countrywide is seeking multi-line adjusters in your area. Our company was built by insurance company claims executives to support insurance companies...ClaimsImmediate startRemote work
- ...responsible for day-to-day administration and compliance activities related to employee leave programs, workers' compensation, Unemployment claims processing, OSHA and EEO reporting, required employment law postings, as well as maintaining HRIS data and Employee Files....ClaimsWork at officeLocal areaRemote work
$75k - $85k
...Assists with administering FMLA and other leave programs across multiple states. Supports the administration of workers' compensation claims, including coordinating with carriers and internal stakeholders. Ensures compliance with federal, state, and local employment...ClaimsWork at officeLocal areaMonday to Friday$55k - $110k
...service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Promote successful and long-lasting customer relations. Qualifications Experience in...ClaimsFor contractorsWork at office$145k - $198k
...goals. Position Overview Reporting to the Chief Technical Claim Officer (CTCO), this role is a collaboratory leader of the strategy... ...Programs and Middle Markets). Primary Responsibilities Lead end-to-end strategy for complex coverage issues and litigation matters...ClaimsTemporary workWork at office$73.6k - $110.4k
...business and banking partners, you will operate in the fast-paced world of real-time fund movements for insurance premium collections, claims disbursements, and investment of The Hartford's funds. You will deliver outstanding service to internal and external partners,...ClaimsTemporary workBank staffWork at office3 days per week$105.3k - $184.4k
...Senior Claims Specialist Commercial E&O Various locations USA: Atlanta, GA; New York, NY; Stamford, CT; Hartford, CT Our Professional... ...and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace...ClaimsFlexible hours- ...Workers' Compensation Claims Specialist Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our Northeast Region to help injured workers navigate the claims process and return to work...ClaimsWork at officeLocal areaRemote work
- ...Level 3. Daily Operations consist of monitoring timely and accurate collection of third-party payers, resolving outstanding insurance claims across all Hartford HealthCare hospitals, medical group and homecare. Assuring the organization is complying with all federal/state...ClaimsFor contractorsWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Claims Transformation Domain Lead. Be the first to apply!
