Trucking Account Manager

Job Description

Job Description

About Keystone

Keystone is one of the largest and fastest-growing insurance brokerages in the country — ranked #26 among U.S. retail brokers and #4 fastest-growing in the Top 50 by Business Insurance. Our platform spans 33+ states, 180+ agency partners, and more than $500 million in revenue — uniting some of the country's most respected independent agencies with the scale, tools, and resources of a national brokerage. Through operational support in finance, HR, marketing, technology, producer development, and M&A, we empower agencies to grow while preserving what makes them who they are — their client relationships and their role in the communities they serve. Guided by our trademarked commitment, "Trust, our most important policy," Keystone is building the insurance solution every family and business can count on. For more information, visit

Trucking Account Manager

Position Summary:

The primary function of this role is to support the needs of our Trucking clients and Producers. This includes quoting new and renewal business, overseeing a book of business, and answering general inquiries from Producers, Insureds, or Jr. Account Managers. Their strong interpersonal skills, customer-oriented approach, and industry knowledge will contribute to building successful partnerships and driving business growth.

Key Responsibilities:

Quoting and Marketing

• Review and market new and renewal submissions with proper documentation.
• Create carrier-specific applications as needed.
• Procure quotes from underwriters and online quoting platforms and review all quotes for accuracy.
• Monitor and market non-renewals and midterm cancellations.

Account and Renewal Management

• Create and review new or renewal finance agreements.
• Create and send binding requests to the appropriate underwriter or carrier.
• Create or review proposals and coverage summaries with Producers.
• Review expiration reports for assigned book of business and ensure renewals are monitored.

Growth and Cross-Selling Opportunities

• Identify opportunities to add new business to existing clients or cross-sell other lines.
• Quote and add additional lines of business as needed.

Qualifications:

• High school diploma or GED equivalent required
• Minimum of 2 years of commercial lines insurance account management experience, preferably in trucking insurance
• Active Property & Casualty License required in the state of business
• Willingness to obtain the STAR and/or TRIP designation (preferably both)
• Ability to read and analyze Cab and Safer reports to determine the best market for the risk
• Understanding of how to use AM Best website (carrier/market ratings)
• Understanding of loss data/historical worksheets
• Understanding of how to review financial documents such as balance sheets and profit and loss statements 
• Proficient with Microsoft Office Suite
• Experience with Applied Epic highly desired; will consider other agency management systems
• Effective communication skills, both verbal and written
• Ability to multi-task, meet deadlines and stay focused in a fast-paced environment
• Minimal travel to various locations may be required
• Ability to pass a criminal background check as permitted by law

Schedule: Monday-Friday, 8:30am-5:00pm 

Office Locations:

• 1005 Technology Parkway, Cedar Falls, IA 50613
• 7301 W. 129th Street, Suite 150, Overland Park, KS 66213

Benefits:

• Competitive Salary Commensurate with Experience
• Health Insurance Plans (PPO, HSA, Copay Options)
• Dental Insurance
• Vision Insurance
• Company Paid Disability Insurance
• Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
• 401(k) with Safe Harbor Match
• Paid Time Off 
• Paid Holidays

No Solicitation Notification to Agencies: Please note that Keystone and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone will not consider or approve payment to any third parties for hires made.